Project Manager II

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.   PSE's Customer & System Projects team is looking for qualified candidates to fill an open  Project Manager II  position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description

Puget Sound Energy is seeking a customer-focused  Project Manager II to serve as the primary point of contact for customers navigating gas and electric service projects. In this role, you'll blend technical expertise with strong relationship management skills to guide projects from initial planning through successful completion—ensuring PSE's operational objectives are met while delivering an exceptional customer experience. T  Project development may be guided with the assistance of the senior department staff.  The Project Manager II manages and executes projects with a clearly defined scope of work, which may involve multiple internal customers or departments, as well as external customers.  Additionally, they will coordinate and communicate tasks with other departments such as Engineering, Real Estate, Environmental, Permitting, System Planning, and Energy Resources.     All PSE employees are expected to uphold the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities and promote and support a culture of total safety. Additionally, employees need to demonstrate commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. All duties are to be performed in accordance with all regulatory compliance obligations.   This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites. Job Responsibilities

Customer Service and Relationship Management

Communicate and manage the customer relationship as the primary point of contact. Accurately identify customer needs, set reasonable expectations, identify potential issues and share alternatives. Facilitate execution of service agreements and ensure customer understands associated costs, requirements and payment processes. Perform effective upfront project planning and advocacy of PSE’s operational objectives to minimize costs and change orders, identify risks, and maximize efficiency through negotiation and conflict resolution.

Field Assessment and Design

Perform assessment of project site and requirements for service (gas and/or electric), which may include basic design work. Ensure compliance with codes, standards, and design, operation, and maintenance requirements. Identify the steps and processes required by the projects to include equipment, material, permitting and facility siting as necessary. Ensure job progress and milestones are tracked in SAP systems and any appropriate notes are entered. Independently develop a cost based estimate for the project proposal.

Project Coordination and Management

Projects may involve new construction, upgrades, uprates and modifications of the electric and gas distribution systems involving some degree of complexity. Collaborate with Service Provider to coordinate construction schedules and obtain appropriate resources. Communicate with Service Provider and customer regarding risks and delays to the schedule. Interact with customers, multiple agencies, and private sector businesses regarding project impacts. Ensure job progress and milestones are tracked in SAP systems and any appropriate notes are entered.

Other

Supports emergency response work as requested including immediate and extended restoration efforts. Performs other duties as assigned. Minimum