Sr. Technical Program Manager (TPM), Enterprise Productivity MailBoxCore Team

What if you could redefine how millions of people communicate at work? At Amazon, email isn't a utility. It's infrastructure. It's trust. It's the invisible thread connecting every team, every decision, and every customer interaction across one of the most complex organizations on earth. The Amazon Enterprise Engineering team owns that infrastructure. We operate Amazon's Tier 1, AWS-based email platform at a scale few engineers ever encounter, delivering billions of messages and neutralizing billions of threats every single year. But our sights are set far beyond what exists today. We are building the future of enterprise communication, and AI is our catalyst. Partnering directly with AWS product teams, we are reimagining what email can be: smarter, faster, more secure, and fundamentally more human. This is not incremental improvement. This is a once-in-a-generation opportunity to reshape how the world's largest teams work together. We are looking for a Technical Program Manager based in Arlington, Virginia, who can turn ambiguity into action and vision into shipped product. In this role, you will be the driving force behind some of Amazon's most consequential infrastructure programs, aligning engineering teams across organizational boundaries, accelerating delivery on initiatives that touch every Amazonian, and partnering with AWS product leaders to bring next-generation capabilities to life. Your work won't live in a roadmap. It will live in the tools millions of people rely on every single day. If you believe the best version of enterprise communication hasn't been built yet, and you want to be the one who builds it, we want to hear from you. Key job responsibilities As a Technical Program Manager on the Amazon Enterprise Engineering team, you will be at the center of Amazon's most critical infrastructure programs, driving delivery and making things happen at scale. You will: * Own end-to-end delivery of multiple complex, high-stakes programs simultaneously, keeping teams focused, accountable, and moving fast toward meaningful outcomes * Anticipate and mitigate risk by identifying bottlenecks early and driving strategies that keep programs on track and stakeholders informed * Make hard tradeoffs with clarity by balancing business priorities against technical constraints and bringing stakeholders to alignment * Provide technical leadership that ships by guiding how software applications are built and integrated into the AWS ecosystem * Partner across organizations by aligning engineering, design, product, and business teams on solutions that serve both immediate goals and long-term roadmaps * Influence without authority by earning trust across teams you don't own and driving outcomes no single team could achieve alone You bring a proven track record in cross-organizational technical program management, a deep technical foundation in building platforms at scale, and the instinct to know when to push, when to align, and when to let great teams do their best work.