Director, Software Engineering

Fidelity will not provide immigration sponsorship for this position.

The Role We are seeking a seasoned and technically strong Director of Software Engineering to lead the development and evolution of the Archive platform. This is an exciting opportunity to be at the forefront of a transformational modernization journey, reimagining and rebuilding an enterprise-wide customer communications Archive platform. You will play a defining role in shaping the future of how systems and users interact with the modernized platform, replacing aging systems with modern, high-performance, container-based applications that integrate seamlessly across enterprise systems, tools, and financial data services. Beyond engineering delivery, you will own the delivery roadmap, drive technology strategy, and lead a high-performing team through a complex, multi-phase modernization.

Delivery and Execution Own end-to-end engineering delivery, from backlog refinement and sprint planning through release management and production deployment. Drive a high-performance delivery culture that balances velocity with quality, reliability, and security in a regulated financial environment. Establish and monitor KPIs for delivery health, system performance, reliability, and modernization progress, using data to drive continuous improvement. Remove organizational blockers and dependencies that impede engineering execution, escalating appropriately and decisively. Drive incident management, root cause analysis, and operational stability improvements across the platform. Own technology lifecycle management and technology product management, ensuring all applications and platform components are maintained to the latest standards, current versions, and best practices. Champion the adoption of AI-enabled engineering capabilities and intelligent automation opportunities that improve developer productivity, accelerate delivery, enhance software quality, and reduce operational overhead. Lead large-scale archive modernization initiatives, including legacy platform retirement, cloud migration, archival data migration, and platform simplification while maintaining business continuity. Establish service level objectives (SLOs), operational metrics, and reliability targets that ensure platform stability, resiliency, and customer satisfaction. Partner with architecture and engineering leaders to ensure solutions are designed for scalability, observability, resiliency, security, and long-term maintainability. Strategy, Roadmap and Planning Closely partner with Product Manager and VP of Engineering to build a delivery roadmap balancing modernization, operationally driven initiatives, regulatory compliance, and operational stability. Translate strategic intent into actionable engineering plans with clear milestones, resource requirements, and success metrics. Lead structured planning and prioritization processes, balancing new capability delivery, platform modernization, and operational stability. Partner with business stakeholders to align technology delivery with business goals. Establish design principles and platform standards that guide engineering decisions and ensure the Archive platform is a best-in-class product. Communicate technical strategy and delivery roadmaps clearly to both technical and non-technical executive audiences. Partner with Enterprise Architecture, Compliance, and Records Management stakeholders to define the long-term strategy for archival data management, retention, retrieval, governance, and regulatory compliance. Drive technology decisions that balance platform modernization, operational risk reduction, regulatory obligations, scalability, and total cost of ownership. Organizational Leadership Lead, mentor, and develop a high-performing team of engineers. Drive talent development, resource planning, and associate growth. Foster a culture of engineering excellence, accountability, and continuous improvement. Inspire