Associate Director, Commercial Ordering and Operations Solutions

Life at BMS At RayzeBio, every day is an opportunity to ignite meaningful change. As a wholly-owned subsidiary of Bristol Myers Squibb, RayzeBio blends the nimble, pioneering spirit of an emergent biotech with the global expertise and resources of a leading innovator in oncology. Our mission is to develop transformative radiopharmaceutical therapies that offer new hope for patients living with cancer. Here, you’ll join a multidisciplinary team where your ideas are valued, your expertise is amplified, and collaboration is at the heart of everything we do. From day one, expect to make an immediate impact—on our science, on our teams, and most importantly, on patients. Learn more about RayzeBio:  https://careers.bms.com/rayzebio/ Reporting to the Head of Business Analytics and Digital Operations, this person will serve as RayzeBio's primary IT owner of the commercial operations application portfolio, including a customer ordering portal and a solution for RayzeBio’s commercial operations team. This role directly supports product ordering and delivery to patients and requires close, hands-on coordination with radiopharmacy and supplier partners to ensure RayzeBio has timely, accurate information to support its operations.

Digital Solutions Ownership Build, operate, and maintain custom build digital solutions supporting RayzeBio's commercial operations, including a customer ordering portal and commercial operations solution, which will support a team of operations managers actively partnering with customers, field teams and manufacturers to ensure product delivery Partner with third-party providers, including radiopharmacies, to ensure timely, reliable and accurate data transfer related to product orders and product availability Develop and execute detailed testing plans, collaborating with other IT team members and larger enterprise across products Create and deliver training materials for consumers of end products Work with senior leaders to determine the best path forward for systems validation scope; follow GxP procedures as necessary Ensure system reliability, performance, and uptime; act as the escalation point for critical application issues affecting commercial operations Apply AI to improve team execution and decision-making Drive continuous improvement, enhancements, and upgrades across the application portfolio, balancing technical debt against new capability development Establish and maintain governance, documentation, and change control practices appropriate for systems supporting regulated commercial activities Cross-Functional Partnership & Roadmap Alignment Actively partner with functional leaders across RayzeBio, including senior team members across Commercial and Data Strategy Manage release cycles, ensuring appropriate support, training and onboarding as needed Translate business requirements into a coherent, prioritized technology roadmap; ensure the roadmap is aligned with broader business needs Facilitate regular roadmap reviews and business case development with senior leadership to secure alignment and resourcing Represent commercial operations technology needs in cross-functional and enterprise IT planning forums Vendor Management Manage vendors to ensure RayzeBio has timely and necessary information from radiopharmacies and suppliers as needed Own vendor performance management, including SLAs, issue escalation and periodic business reviews Partner with Procurement and Legal on contracting, renewals and vendor risk management as needed dentify opportunities to streamline or consolidate vendor relationships to improve efficiency and data flow Required Qualifications Bachelor's degree in Information Technology, Computer Science, Life Sciences, Business, or a related field; advanced degree preferred 8+ years of progressive experience in commercial operations technology, IT business partnering, or a related discipline within biotech, pharma, or a comparable regulated industry