Business Intelligence Engineer II, Amazon Leo

Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. This role will be a key member of the Analytics team, responsible for driving analysis and insights to help make meaningful business decisions. As a BIE, you will focus on improving the success within business functions by analyzing data, discovering and solving real world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations to mitigate risk. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by developing the right metrics, analyzing data, and partnering with internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Key job responsibilities - Creating automated reports and dashboards with a combination of BI tools such as Tableau, Quicksight etc. - Partnering with Program team, Legal, and Tech stakeholders to understand challenges and provide /analysis to help drive program success - Providing data support for business and cross-functional partners to address escalations and answer questions using PostgreSQL and AWS solutions - Uncovering trends and correlations through mining and analysis to develop insights that can help stakeholders to make effective decisions - Designing and executing analytical projects using statistical analysis - Build self-service solutions that empower stakeholders to access and analyze data independently.