Product Manager - 15-Month Contract

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Primary Duties and Responsibilities: Contribute to the planning and implementation of the Product strategy:  Implement strategies for feature adoption across programs and tracking/reporting (catalogs, event planning, dashboards, marketing tools, etc.)   Collect and use feedback for ongoing feature development.  Work with the Product Manager and senior leadership to define product success measures.   Translate business priorities into KPIs for feature development.  Help prioritize features based on KPIs for the business and other important considerations from a product perspective.   Measure results and outcomes of features built to evaluate success/bring value to stakeholders.   Conduct market research and gather product data   Conduct market research to stay competitive on feature use and improve the overall user experience (UI elements, healthcare space, trending topics i.e., AI, etc.)   Understand and stay up to date on Salesforce functionalities/features.   Translate features built into key selling points (NBD)   Lead initiatives to gather data (qualitative & quantitative) – Community of Practice, surveys, polls, feedback sessions.  Assist in developing and maintaining the product roadmap ensuring alignment with the business and service strategy and in compliance with regulatory bodies  Liaise with business partners to identify and prioritize product offerings and enhancements based on business, regulatory and customer needs.  Communicate roadmap to internal customers  Support current and future telephony projects, including migrations  Play a pivotal role within the contact center telephony team, actively driving the adoption and utilization of features.  Be the voice of the business by communicating the strategy and working with IT team(s) in the design and development of proof of concepts, prototypes and final product  Contribute to the prioritization of business requests ensuring that development resources are spending their time on high-value requests  Providing product design, guidance, and oversight for UI/UX elements  Support cross-functional teams and other product teams  Support the product team with other projects/tasks as needed. Experience and Educational Requirements: Bachelor degree in Business, Health Sciences or Computer Information Systems, MBA an asset  5+ years in Healthcare in progressive levels of responsibility and leadership, experience on Patient Support Programs asset  3+ years in product management role  Well-versed in software development life cycles. Experience in Agile framework is an asset, particularly with Salesforce   Strong business, organizational, interpersonal, and communication skills  Strong facilitation and presentation skills  Self-motivated and self-directed with the ability to prioritize personal and team’s work to consistently meet commitments.  Demonstrated ability to partner and collaborate across organizations to optimize outcomes     Minimum Skills, Knowledge and Ability Requirements: Professional certification in Agile, LEAN and/or Pragmatic Marketing  Bilingual: English and French is preferred What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which