Buyer

Floor, Embassy Vajram Onyx, Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bengaluru, Karnataka - 560103, India. Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety, and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout two hundred different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you! The Otis Service Center, NA Parts Center, is looking for a buyer to join our team. The NA Parts Center is responsible for receiving ,inventory control and distribution of Otis Service and Modernization parts globally.

Summary The Buyer is responsible for executing procurement activities to ensure timely availability of materials, components, and services required to support production and business operations. This role works closely with suppliers, planners, manufacturing, logistics, and cross-functional teams to manage purchase orders, monitor supplier performance, mitigate supply risks, and support inventory optimization. The Buyer position is an entry to intermediate-level procurement role, with increasing responsibility for supplier relationship management, cost control, and supply continuity. On a typical day you will: Duties include: Procurement & Purchase Order Management Create, manage, and maintain purchase orders in accordance with business requirements. Monitor purchase order status and ensure on-time delivery of materials and services. Expedite critical orders and resolve supply shortages to minimize operational disruptions. Process order acknowledgements and ensure supplier commitments are accurately reflected in planning systems. Manage reschedules, cancellations, and order modifications based on changing demand. Coordinate and manage end-to-end procurement activities, ensuring timely supplier fulfillment and partnering with warehouse, quality, and supplier teams to resolve receiving issues when needed. Supplier Management Serve as the primary point of contact for assigned suppliers. Monitor supplier performance related to quality, delivery, responsiveness, and compliance. Coordinate with suppliers to resolve delivery issues, shortages, invoice discrepancies, and quality concerns. Support supplier performance reviews and continuous improvement initiatives. Cross-Functional Collaboration Partner with Planning, Manufacturing, Engineering, Quality, Logistics, and Finance teams to resolve supply-related issues. Communicate material availability risks and recovery actions to stakeholders. Support new product introductions, engineering changes, and supplier transitions. Compliance & Process Management Ensure purchasing activities comply with company policies, procedures, and ethical standards. Maintain accurate purchasing records, supplier information, and procurement documentation. Drive continuous improvement in procurement processes and data accuracy. What you will need to be successful: An associate or bachelor’s degree is preferred; however, candidates with strong learning aptitude and the ability to adapt to digital tools are strongly encouraged to apply. Independently manages assigned suppliers and commodities. Effective communication and supplier relationship management skills. Ability to work in a fast-paced environment and manage competing priorities. Proficiency in ERP/MRP systems (SAP, Oracle, JDE, etc.) and Microsoft Office applications, particularly Excel. Knowledge of procurement, inventory control, and supply chain processes. Strong