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LCMS Product Specialist

Agilent Technologies

RemoteDenmark Location Glostrup, DenmarkFull TimeMidH-1B sponsor company
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Location
Denmark Location Glostrup, Denmark
Employment
Full Time
Work model
Remote
Level
Mid
H-1B history
16 approvals (FY2023)
Posted

Skills

Salesforce

About this role

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. Information about Agilent is available at https://www.agilent.com/ .   How will you make an impact? We are looking for a Product Specialist, LC/MS to join our Nordics (Sweden, Denmark, Finland) Technical Coverage and Solutions Team. In this Product Specialist role, you will be responsible for the liquid phase division products with liquid chromatography mass spectrometry (LC/MS) focus. You are expected to work collaboratively and align with the respective country commercial organization, customer service organization, and marketing team to drive project implementation and execution. The goal is to increase Agilent's LC/MS position and market share in the respective country. You will be leveraging your technical knowledge to serve as the LC/MS expert for your customers and internal collaborators. We encourage independent thinking and creativity as you drive your business. You will create and develop business opportunities, as well as successful strategies and tactics to increase our presence in our customers’ labs. We are a cohesive team of technical specialists driving Agilent’s success in this dynamic marketplace!   What will you do? 1) Technical Sales Leadership Act as the  LC/MS technical and product liaison  for customers and internal teams, ensuring the right solution is proposed and differentiated against competitors Support opportunities primarily in stages where Product Specialists add the most value -  customer needs discovery, demonstrations, and quote/configuration support. Drive  technical close  by shaping solution fit, workflow value, and product configuration in collaboration with Account Managers. 2) Customer Engagement, Demonstrations & Seminars Plan and deliver  customer presentations, technical visits, workshops, and on-site demonstrations , aligned to customer needs and active opportunities. Create and deliver  technical seminars / marketing-event presentations  to increase awareness and generate new opportunities. 3) Product Positioning, Competitive Strategy & Market Growth Lead  product-line strategy execution  in-country, including competitive positioning, deal strategies, and supporting strategic growth initiatives. Maintain strong knowledge of  LC/MS competitive landscape and differentiators , translating them into clear customer value messaging. Gather  Voice of Customer (VOC)  and market insights; provide feedback to global/regional stakeholders to strengthen value propositions and future roadmap alignment. 4) Sales Enablement & Capability Building Lead  technical competency development  for the sales team and partners (product training, positioning, and solution selling). Serve as a key resource for  product-related enquiries  from internal sales teams and relevant partners. 5) Operational Discipline & Reporting Provide deal forecasts and monthly narratives with key insights on market dynamics, customer trends, and competitive movement. Maintain disciplined opportunity and activity tracking using  Salesforce CRM and required commercial tools , providing visibility on progress and priorities. Follow applicable sales/application processes and provide reports/deliverables in a timely manner. Expectations (What Success Looks Like) Increase win rate  by strengthening technical close, competitive differentiation, and configuration accuracy for LC/MS opportunities. Demonstrate strong field engagement: frequent customer interactions, demos, seminars, and strategic account support. Operate effectively in a matrix, collaborating across sales, application/workflow resources, and marketing to execute initiatives and

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