Manager Assistant

Description & Requirements

WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. WHO YOU’LL WORK WITH Work with other Executive and Manager Assistants in a collaborative and hybrid team environment to provide as high-level support/coverage as possible for Bain’s management staff. Frequent communication, teamwork, and collaboration with other Business Function areas are critical for success. WHERE YOU’LL FIT WITHIN THE TEAM As a Bain & Company Manager Assistant, you will perform diversified administrative duties for a team of Senior Managers, Associate Partners, Vice Presidents and other senior leaders across the US and Canada, including written and verbal correspondence, meeting and calendar management, coordination and arrangement of travel schedules, weekly and monthly time and expense reporting, graphic presentations and other related duties as required. The Manager Assistant role is hybrid, with the expectation of in-office attendance a minimum of three days per week. As part of the GBS Mexico Office, Manager Assistants are expected to come into the office, support office staff and business needs and add to office culture by serving as a representative of the Executive Assistant/Manager Assistant program, participating in office events, affinity group gatherings, and more. This role will support 6-9 members of the leadership team over time and hours may vary (between 6:30am-6:30pm MT) depending on time zone where support is needed. This role is considered approximately 40 hours per week with potential additional hours to meet project deadlines or business needs. WHAT YOU’LL DO Coordinate complex calendars and schedule meetings with internal and external stakeholders. Resolve scheduling conflicts quickly and prioritize issues to ensure an effective time management approach; proactively communicate calendar changes to leadership team and respond to calendar changes as needed Coordinate detailed travel arrangements with Bain Travel team including air, hotel, car, etc. as business needs and personal preferences dictate Submit frequent and detailed expense reports; actively manage audit process to ensure proper reimbursement of business expenses Provide back-up support to other MAs, collaborate with team to maintain good understanding of pending tasks and priorities Coordinate case start-up process including teaming with Finance to obtain billing code, scheduling start-up meetings and communicating with case team to fully understand key deadlines Communicate with case team regarding schedule and travel changes, keep the leadership team informed through frequent and proactive status updates, and act as a trusted thought partner by identifying and providing solutions to schedule and travel changes as they arise; attend case team kick-off meeting virtually and any other meetings during the case if appropriate and deemed necessary by the leadership team Positively contribute to MA team culture by playing an active role in training new team members and assisting in planning events; participate in team related activities and events and act as a role model consistent with Operating Principles Organize meetings for leadership team to include conference room scheduling and ordering meals; for in person meetings this will require collaboration and coordination with on-site office support to manage logistics and