HIH - Business Analytics Manager

INTRODUCTION TO EVERNORTH:  Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India. About Evernorth Health Services: Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence. About Cigna: The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group. Job Title: Business Analytics, Manager   Position Overview Lead analytics initiatives that transform complex business problems into actionable insights through data analysis, self-service analytics, and AI-enabled solutions. Partner with business and technology stakeholders to drive data-driven decision making, build scalable analytics products, and accelerate the adoption of modern analytics and AI capabilities.

A strategic and hands-on analytics leader with strong business acumen, deep technical expertise, and a passion for turning data into actionable insights. The ideal candidate excels at partnering with stakeholders, understanding source systems and business processes, building scalable self-service analytics solutions, and leveraging AI to enhance decision-making and business outcomes.

A nalytics Consulting & Business Partnership ·        Partner with business stakeholders to understand strategic objectives, analytical requirements, and success measures. ·        Translate business challenges into analytical solutions and actionable recommendations. ·        Serve as a trusted advisor for data-driven decision making. Data Analysis & Insight Generation ·        Develop a deep understanding of source systems, data flows, and business processes. ·        Analyze large and complex datasets to identify trends, risks, opportunities, and performance drivers. ·        Generate actionable insights that influence business strategy and operational improvements. AI-Enabled Analytics & Innovation ·        Leverage AI and Generative AI tools to enhance analytics workflows, accelerate insight generation, automate reporting, and improve decision-making processes. ·        Identify and implement AI-driven use cases such as natural language querying, automated dashboard generation, anomaly detection, narrative insights, and conversational analytics. Self-Service Analytics & Dashboard Development ·        Design, develop, and maintain self-service dashboards and reporting solutions using Tableau. ·        Enable business users with intuitive and scalable analytics solutions. Stakeholder Management ·        Collaborate closely with business, product, technology, and data engineering teams. ·        Present findings,