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AIS Middle Office Administrator, Senior Associate

State Street

SingaporeFull TimeMid
Sign in to applyVerified
Location
Singapore
Employment
Full Time
Work model
On-Site
Level
Mid
Posted

Skills

Python

About this role

Who we are looking for: We are seeking a candidate with strong Middle Office Operations experience and a sound financial background. The role may support Treasury and Cash Management, Transaction Lifecyle Management and other Middle Office related operational services and involves partnering closely with clients, investment managers, custodians, counterparties, and internal teams to support daily operational activities, resolve exceptions, and address complex operational challenges. The successful candidate will collaborate with global stakeholders to ensure timely and accurate delivery of services while maintaining a high standard of client service, risk management, and operational excellence.   Why this role is important to us: The team you will be joining is a key contributor to State Street’s success, supporting institutional investors globally in managing risk, navigating market complexity, and achieving their investment objectives. In this role, you will act as a first line of defense by identifying and escalating potential risks, ensuring the accuracy and integrity of operational deliverables, and supporting the resolution of client and operational issues. Working closely with internal partners and external stakeholders, you will help deliver efficient, scalable, and client-focused solutions while contributing to operational excellence and the continued success of the organization.   What you will be responsible for: As Middle Office Administrator, Senior Associate, you will be responsible for: Execute daily operational, control, and oversight activities in accordance with established procedures, client requirements, and regulatory standards. Serve as a subject matter expert for assigned processes, supporting daily operations, issue resolution, and timely delivery of accurate and high-quality outputs. Monitor workflow performance, identify operational risks and control gaps, and escalate issues appropriately while providing timely updates to management and stakeholders. Maintain process documentation and ensure compliance with corporate policies, risk controls, and standard operating procedures. Investigate and resolve complex operational exceptions, ensuring service levels and client expectations are consistently met. Build and maintain effective working relationships with internal and external stakeholders to support business objectives and client service delivery. Support operating model improvements, projects implementation, migrations, and business initiatives as required. Utilize AI, automation, and data analytics tools to improve operational efficiency, enhance data quality, strengthen controls, and support process improvements. Contribute to team development through training, knowledge sharing, SOP enhancement, and support for succession planning.

What we value

These skills will help you succeed in this role: Experience in asset management, banking operations, fund administration, or financial services environments. Strong understanding of financial products, operational processes, and risk controls; experience in Hedge Fund services or Middle Office functions is an advantage. Advanced knowledge of MS office; experience with trading and pricing platforms, VBA, Python or AI or data analytics tools is preferred. Ability to analyze complex information and communicate effectively through clear, concise, and client-ready communications. Support the onboarding and training of new team members, providing day-to-day coaching, guidance, and knowledge sharing to promote consistent performance and development. Excellent English communication skills, both verbal and written, with strong interpersonal and stakeholder management abilities. Self-motivated, adaptable, and able to work independently while effectively managing multiple priorities in a fast-paced environment. Strong problem-solving skills, sound judgment, and a proactive approach to identifying and resolving operational issues. A continuous improvement

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