Oracle Technology Specialist - II

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Role Purpose: The Oracle Technology Specialist – II supports the availability, reliability, performance, and secure operation of Oracle technology services across Oracle Cloud Infrastructure (OCI). The role provides hands-on administration and operational support for OCI infrastructure, Oracle Database, and Oracle Fusion Middleware, including provisioning, monitoring, maintenance, troubleshooting, automation, and release support. The role works closely with business users, project teams, system integrators, and service providers to maintain stable and effective Oracle services. Key Responsibilities: Infrastructure Administration and Operations

Administer and support Oracle Database 19c and 26ai, Oracle Fusion Middleware 12c and 14c, and associated OCI services. Provision and configure OCI infrastructure in accordance with approved architecture, security standards, and operational procedures. Perform routine maintenance, including patching, backup and recovery, configuration changes, and service health checks. Configure and maintain OCI Observability and Oracle Enterprise Manager (OEM) for monitoring, alerting, diagnostics, and troubleshooting. Proactively monitor infrastructure health, performance, capacity, and resource utilization, investigating alerts and taking appropriate corrective action. Diagnose database, middleware, and cloud infrastructure issues and contribute to root cause analysis and problem resolution. Identify availability, capacity, performance, and operational risks and take appropriate remediation or escalation action.

Service Management and Release Coordination

Manage incidents and service requests within agreed service expectations, ensuring effective investigation, communication, documentation, and resolution. Contribute to problem management, root cause analysis, and corrective actions for recurring service issues. Coordinate infrastructure maintenance and release activities with the Release Manager, application teams, business stakeholders, and service providers. Support Oracle quarterly updates, patching, change implementation, and post-change validation. Identify technical dependencies and scheduling conflicts and help minimize disruption to business services. Support application capacity and infrastructure requirements while maintaining security, privacy, and operational standards.

Automation and Continuous Improvement

Collaborate with GSI and project teams to establish effective monitoring and operational support for new and changed services. Automate repeatable infrastructure provisioning, monitoring, health checks, and administrative activities using Terraform, OCI CLI, SQL, PL/SQL, and Unix/Linux shell scripting. Maintain and enhance Infrastructure as Code (IaC) configurations for OCI using Terraform, following established standards and change-control processes. Identify opportunities to improve platform reliability, monitoring, operational efficiency, and support processes. Support the transition of new and changed services from project delivery into operational support.

Collaboration and Knowledge Management

Work with Key Business Users, system integration leads, infrastructure teams, application teams, project teams, and external service providers to maintain service availability and performance. Engage with stakeholders to understand service concerns, operational requirements, and opportunities for improvement. Provide clear technical updates during incidents, maintenance, releases, and service-impacting events. Develop and maintain