ServiceNow IRM Developer

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Lead Software Engineer (Developer) – ServiceNow IRM  Location : Pune/ Blore, India  Job Summary  We are seeking a highly skilled Lead Software Engineer with deep expertise in ServiceNow Integrated Risk Management (IRM) to join our team in Pune. The successful candidate will lead the design, development, enhancement, and support of enterprise-scale IRM solutions while collaborating closely with business stakeholders, product owners, architects, and engineering teams.  This role requires strong technical expertise in ServiceNow development, solution architecture, integrations, workflow automation, and governance, risk, and compliance processes. The individual will also provide technical leadership, mentor team members, and help drive platform adoption and best practices across the organization.

ServiceNow IRM Development & Solution Delivery  Design, develop, configure, and implement solutions across the ServiceNow IRM platform, including Policy and Compliance Management, Risk Management, Audit Management, and related applications.  Translate business and regulatory requirements into scalable and sustainable ServiceNow solutions.  Lead effort estimation, technical design, development planning, and implementation activities throughout the software development lifecycle.  Configure and customize ServiceNow applications, workflows, business rules, UI policies, client scripts, script includes, and integrations.  Design, build, and maintain complex workflows to support governance, risk, compliance, and audit processes.  Technical Leadership  Own and deliver across all phases of project delivery.  Conduct code reviews and ensure adherence to ServiceNow development standards, platform best practices, and architectural guidelines.  Drive technical governance, solution quality, performance optimization, and platform stability.  Own technical decision-making, roadmap planning and platform strategy.  Stakeholder Management & Collaboration  Partner with business stakeholders, product owners, compliance teams, and risk management teams to understand requirements and deliver business value.  Facilitate discussions on solution design, trade-offs, implementation approaches, and best practices.  Collaborate with cross-functional teams to ensure successful project execution and timely delivery.  Platform Support & Continuous Improvement   Investigate and resolve production issues, defects, and performance bottlenecks related to ServiceNow IRM applications.  Stay current with ServiceNow platform releases, emerging capabilities, and industry best practices.  Identify opportunities to improve processes through automation, standardization, and platform optimization.  Support platform upgrades, enhancements, and transformation initiatives.

Development & Mentoring  Mentor and coach engineers across varying experience levels and technical disciplines.  Promote a culture of continuous learning, engineering excellence, and knowledge sharing.  Support upskilling initiatives and contribute to building organizational capability in ServiceNow IRM technologies.

Bachelor’s degree in computer science,