Customer Supply Chain, Manager, Malaysia, Singapore & Egypt

This is Energizer Holdings, Inc. Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

Summary Responsible for leading Customer Supply Chain (CSC) operations across multiple countries within the assigned cluster, ensuring operational excellence and alignment with company business objectives. Accountable for delivering customer service, inventory, working capital, and logistics cost targets while supporting sustainable business growth and customer satisfaction. This role drives the execution of supply chain strategies, standardization of processes, continuous improvement initiatives, and operational governance across the cluster. The incumbent partners closely with Commercial, Supply Planning, Logistics, Finance, and external service providers to achieve both operational and financial objectives. The Cluster Customer Supply Chain Manager is responsible for balancing customer service levels, sales growth opportunities, inventory working capital, and freight optimization while developing a high-performing team capable of supporting a dynamic business environment.

1. Customer Supply Chain Leadership Lead Customer Supply Chain operations across multiple countries within the assigned cluster. Ensure delivery of customer service, OTIF, order fulfillment, inventory, and logistics performance targets. Develop and implement country-specific and cluster-wide supply chain strategies aligned with business objectives. Provide leadership, direction, and governance to local CSC teams and external service providers. Establish standardized processes and best practices across countries to improve consistency and excellence in execution.   2. Order Fulfillment & Service Excellence Oversee CFR fulfillment across the cluster, drive improvements in OTIF performance, order cycle times, and customer satisfaction. Partner closely with Supply Planning and Commercial teams to ensure effective demand fulfillment. Lead resolution of customer escalations, service risks, and supply disruptions. Monitor service-level performance and implement corrective actions as required.   3. Inventory & Working Capital Management Collaborate with Planning and Commercial teams to improve inventory health and stock availability. Identify risks and opportunities related to excess inventory, slow-moving inventory, and stock shortages. Establish governance and reporting processes to support inventory optimization initiatives.     4. Logistics & Distribution Optimization Partner with Logistics teams to optimize transportation networks and distribution costs. Drive initiatives to improve distribution efficiency, warehouse productivity, and logistics service performance. Support Logistics teams in strategic sourcing initiatives involving warehousing, transportation, and logistics service providers.   5. Business Partnership & Stakeholder Management Act as the primary Supply Chain business partner to Cluster Commercial Leadership. Influence cross-functional decision-making to balance customer service, inventory, cost, and business growth objectives. Build strong relationships with internal and external stakeholders to drive collaborative problem-solving and continuous improvement.   Risk Management, Controls & Compliance Implement and ensure adherence to internal and external regulations/ policies/ projects/ processes in SC areas.   People Leadership & Capability Development Build, coach, and develop a high-performing Customer Supply Chain organization.