Fast Track Resolution Specialist

Company: Marsh Description: Job Purpose: To provide Fiduciary support to existing London and Norwich based colleagues (including Client Executives) in servicing a large multi national, multi product line portfolio of business To provide improved client service through the early resolution of fiduciary issues To contribute towards and/or meet internal targets in respect of: Unmatched cash Trapped premium All in relation to all Fast Track product lines Main Responsibilities: To review and propose solutions to resolve Fiduciary issues escalated from Marsh Operations involving FT technicians and Brokers as appropriate To assist the Norwich Management team in providing MI on unmatched cash and trapped premium volumes To understand & ease payment situations and/or to provide MI Prepare premium calculations for Fast Track clients Set and achieve specific goals as evidenced Workday Other: Completion of mandatory training requirements as may be required from time to time by the firm and within the timeframes given Completion of the Firm’s CPD requirements, currently 35 hours per year, in a timely manner Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.