Workplace Coordinator

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world   At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  Overview of the Role: As a Workplace Coordinator, you'll be the face of exceptional service delivery for one of our most valued clients, creating an environment where people can do their best work every day. In this role, you'll coordinate and oversee soft services operations—from janitorial cleaning and waste management to hospitality services, and workplace amenities—ensuring every touchpoint reflects the highest standards of professionalism and care. You'll act as the primary liaison between our client, service providers, and building occupants, conducting daily inspections, managing vendor performance, and solving problems before they arise. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position puts you right at the heart of that mission. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with colleagues, contractors, and stakeholders to deliver seamless workplace experiences. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to integrated facilities management, sustainability initiatives, and the commercial real estate industry's most forward-thinking practices.  Duties include but are not limited to: Coordinate daily delivery of soft facilities services including janitorial cleaning, waste removal, recycling programs, restroom supplies, pest control to maintain a pristine workplace environment  Conduct daily walk-throughs and quality inspections across office spaces, common areas, restrooms, pantries, meeting rooms, and cafeteria using established checklists and documentation standards  Serve as day-to-day liaison with soft services contractors and vendors, monitoring performance, ensuring adherence to scope of work, and escalating issues as needed  Manage workplace amenities including coffee stations, water dispensers, pantry supplies, break room provisions, and vending services to ensure all areas are well-stocked and organized  Respond to occupant service requests through CMMS or workplace apps, prioritizing and dispatching cleaning, restocking, and amenity-related work orders while tracking completion and satisfaction  Oversee waste management and recycling programs, monitor collection schedules, track waste diversion metrics, and support sustainability initiatives aligned with client environmental goals Schedule and coordinate pest control services, special cleaning projects, and seasonal activities including deep cleans  Maintain inventory of cleaning supplies, restroom consumables, and amenity provisions, monitoring usage patterns and processing purchase orders to ensure adequate stock levels  Generate inspection reports highlighting