Assistant Facilities Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Assistant Facilities Manager- Financial Services -JLL What this job involves: The Assistant Facilities Manager will support the delivery of best-in-class facilities services across a complex, fast-paced corporate environment supporting a financial services client in New York City. You'll have direct responsibility for day-to-day facility operations within assigned areas while partnering closely with cross-functional teams including Engineering, Security, Workplace Experience, and others. The ideal candidate combines strong operational knowledge with financial acumen, leadership, attention to detail, and a hospitality-driven mindset. You'll be comfortable taking ownership, making informed decisions, managing vendors, interacting with client stakeholders, and operating within a highly regulated and compliance-focused environment. Experience supporting financial institutions, Class A commercial office environments, or similarly complex corporate facilities is strongly preferred. What your day-to-day will look like: Facilities Operations • Support the Facilities Manager in overseeing daily operations across assigned floors and departments, taking ownership of operational performance and ensuring consistent service delivery • Conduct regular facility inspections to proactively identify maintenance, housekeeping, safety, and workplace experience concerns • Manage work orders from initiation through completion, coordinating preventive and corrective maintenance activities with Engineering and service providers • Support management of building systems including HVAC, electrical, plumbing, lighting, vertical transportation, and fire/life safety • Coordinate shutdowns, after-hours work, repairs, and vendor activities while ensuring operational readiness for executive meetings, client visits, and high-profile events • Identify recurring operational issues, develop sustainable solutions, and immediately escalate potential safety, regulatory, operational, or reputational risks • Participate in emergency response and business continuity activities as required Client & Stakeholder Management • Develop strong working relationships with client stakeholders and serve as a trusted point of contact for facilities-related matters • Respond to client requests with urgency and professionalism, maintaining proactive communication regarding ongoing work, operational impacts, and resolution timelines • Participate in client meetings to provide updates on operational performance, projects, and areas requiring attention • Anticipate client needs and identify opportunities to improve service delivery and workplace experience Financial Management • Support annual operating budgets, forecasts, accruals, variance reporting, and financial planning • Review invoices for accuracy and alignment with approved scopes, contracts, and completed work • Monitor expenses within assigned areas, assist with monthly financial reporting, and provide clear explanations for variances • Obtain and evaluate vendor proposals to ensure appropriate pricing and services • Identify cost-saving opportunities and improved resource utilization while maintaining service quality Vendor & Service Provider Management • Manage day-to-day relationships with service providers including Engineering, Janitorial, HVAC, Electrical, Plumbing, Pest Control, Vertical Transportation, and