Legal Operations Technology Specialist

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Roblox is seeking a Legal Operations Technology Specialist to drive operational excellence and innovation across our Legal & Advocacy Team. This role reports to the Director, Commercial Contracts and focuses on managing technology implementation, vendor relationships, financial operations, and team development, with an emphasis on evaluating and deploying AI tools to enhance team efficiency.

Operations & AI Technology

• Identify and implement technologies for process optimization, with focus on AI applications for legal workflows

• Evaluate AI-powered legal tools (contract review, research automation, document generation, e-discovery) for fit and ROI

• Lead AI tool pilots, gather feedback, and measure impact on productivity and cost savings

• Train team members on new tools and establish protocols balancing automation with lawyer review

• Document workflows and create standard operating procedures

Financial & Vendor Management

• Identify actionable insights and analytics within the L&A Team to help the team manage budgets, including forecasting, spend tracking, and implementing software applications

• Develop data-driven benchmarking and analysis for practice areas and project types

• Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization

• Manage end-to-end e-billing operations, including system administration, training, and reviewing and reconciling invoices across e-billing and payment systems

• Collaborate with team members to identify preferred outside counsel resources to handle projects and matters

Team Development & Engagement

• Coordinate various L&A Team events, memberships, CLE credit courses, conferences, summer associate programs, pro-bono efforts, etc.

• Develop and execute training programs on new technologies, systems, and operational best practices

• Bachelor's degree or equivalent experience

• 6+ years of combined legal operations, data analytics, technology implementation, and related experience

• Experience with legal tech operations, e-billing tools and vendor management

• Working knowledge of AI solutions in professional settings; familiarity with generative AI (ChatGPT, Claude)

• Experience evaluating or implementing legal technology tools (contract lifecycle management, legal research, document automation, e-discovery)

• Ability to assess AI tools for fit, risk, and ROI

• Track record of driving technology adoption and creating training materials

• Proficiency with e-billing platforms, GSuite, Claude, Glean, Airtable, GC-AI, and DocuSign

• Strong data analysis and spreadsheet skills; ability to build dashboards, retrieve reports, and track