I2C DS Collection & Dispute Mgmt Team Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Finance Job Sub Function: AP/AR Job Category: People Leader All Job Posting Locations: Issy-les-Moulineaux, France Job Description: DePuy Synthes is recruiting for a I2C DS Collection & Dispute Mgmt Team Lead,   located   in Issy-les-Moulineaux, France. “Reimagine the possibilities” at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world’s largest and most broadly-based healthcare company.     As a member of our Global Finance team, you will have exclusive access to a network of financial professionals   located   in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J.     At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer.     This role will be part of the Global Services Finance team in the   Invoice to Cash   process area. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance—in a J&J way—to our Operating Companies around the world.     ITC   Collections & Dispute Management   Team Lead   -   is responsible for   managing and overseeing end to end service delivery in the Invoice to Cash Collection and dispute function for specific business MRCs and markets     Johnson & Johnson announced plans to separate our  Orthopaedics  business to create a new publicly traded company. The process of the planned separation is  anticipated  to be completed within  24 months , and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals. It is  anticipated  that, following  conclusion  of the transaction, this position  may be conveyed  with  New   Orthopaedics  business. In that case, details of any planned changes would be provided to the successful candidate by New  Orthopaedics  at  an appropriate time  and would be subject to any necessary consultation processes.

Collections & Accounts Receivable Management   Own strategic management of customer collections and open receivables for complex and   high ‑ value   accounts through proactive engagement, negotiation, and advanced dispute resolution techniques.   Influence and drive desired customer payment behavior to   optimize   cash flow, improve Days Sales Outstanding (DSO), and mitigate credit risk.   Lead performance management of collection KPIs against Service Level Agreements (SLAs),   identifying   gaps and driving corrective actions.   Perform advanced AR forecasting, trend analysis, and root cause analysis to   anticipate   risks and enable proactive portfolio management.   Provide   senior ‑ level   oversight and decision making on Sales Order Releasing