ServiceNow IRM Senior Analyst

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

MANDATE   Lead the functional analysis and definition of enterprise Governance, Risk and Controls capabilities delivered through ServiceNow Integrated Risk Management. The role combines deep IRM platform knowledge, broad GRC domain   expertise , and senior-level business analysis to turn complex risk, compliance, audit, and control needs into clear, scalable, testable solutions.   The successful candidate will operate as the bridge between Risk, Compliance, Audit, Operations, Product Management, Architecture, Engineering, Data, and Testing teams.

Summary   The Senior ServiceNow IRM Business Analyst is the functional lead for one or more GRC capabilities and a subject matter expert in the end-to-end risk and control lifecycle. This individual   leads   discovery, process analysis, requirement definition, solution validation, and adoption activities for ServiceNow IRM. The role ensures that business outcomes, regulatory expectations, enterprise taxonomies, data standards, and platform best practices are reflected in the delivered solution.   This is not a generalist requirements role. The successful candidate should be able to challenge unclear requests, connect requirements across GRC disciplines,   identify   downstream impacts, and guide stakeholders toward consistent enterprise processes that favor sustainable, out-of-the-box platform capabilities over unnecessary customization.

GRC and IRM Functional Leadership   Provide senior-level functional   expertise   across the ServiceNow IRM suite and the broader governance, risk, compliance, and audit ecosystem.   Connect requirements across the end-to-end lifecycle, including taxonomy and foundational data, identification and assessment, controls, testing and monitoring, issues and remediation, reporting, and assurance.   Advise stakeholders on fit-to-platform options, process standardization, reuse, and implications for adjacent capabilities.   Act as the functional owner for assigned capabilities from discovery through implementation, validation, deployment, and continuous improvement.   Discovery, Process Analysis and Requirements   Plan and   facilitate   workshops with business, risk, compliance, audit, operations, data, and technology stakeholders.   Document current-state and target-state processes, business rules, decision points, roles, handoffs, data needs, controls, pain points, and expected outcomes.   Translate business and regulatory needs into unambiguous functional requirements, user stories, acceptance criteria, process flows, data definitions, and traceability artifacts.   Perform gap, impact, dependency, and root-cause analysis across processes, data, workflows, integrations, reporting, security roles, and   operating -model responsibilities.   Maintain requirement quality throughout delivery, including versioning, approvals, traceability, and change control.   Solution Definition and Delivery Partnership   Partner with Product Owners, architects, engineers, platform teams, data teams, and test leads to shape scalable ServiceNow IRM solutions.   Lead functional design reviews and   showbacks , confirm that proposed configurations satisfy