DMS/EMS/SCADA Analyst

Job Posting End Date 09-29-2026 Please note the job posting will close on the day before the posting end date.

TOPS SCADA, Provide technical support for computer Distribution Management Systems (DMS) or Energy Management Systems (EMS) or Supervisory Control & Data Acquisition (SCADA) systems and other technical infrastructure used in Distribution/Transmission Operations centers. Position requires a high degree of adaptability, and a focus on meeting customer needs and continuous improvement in the systems supported., Protection and Control SCADA, Provide some technical support Assist Protection and Control Engineering (PCE) SCADA Standards and Production activities related to Distribution or AEP Transmission. Assist in areas of standards development, scoping, RTU setting creation, and implementation troubleshooting. A high ability to organize and coordinate customer needs will be required.

This posting represents a role which can be filled at multiple levels. The description below shows the requirements for the DMS/EMS/SCADA Analyst Associate (SG5) with increased requirements for the DMS/EMS/SCADA Analyst (SG6) and DMS/EMS/SCADA Analyst (SG7) level.

Essential Job Functions & Tasks: Support and maintain ICCP infrastructure and associated real-time data exchanges. Configure, model, test, and troubleshoot ICCP points and connections using OpenICCP and related applications. Investigate and resolve ICCP communication issues, data quality concerns, telemetry discrepancies, and point failures. Perform point modeling and configuration activities using OpenICCP configuration tools and Data Explorer. Support onboarding of new ICCP partners and implementation of new data exchange requirements. Monitor system health and respond to operational issues impacting real-time data communications. Work with Operations, EMS, ADMS, and external entities to ensure reliable exchange of critical operational data. Perform testing and validation of ICCP communications, including support of redundancy and failover testing activities. Develop and execute troubleshooting plans for complex communication and data flow issues. Support compliance activities associated with reliability standards and operational technology systems. Participate in after-hours support rotations and incident response activities as required. Document configurations, procedures, troubleshooting activities, and system changes. Ability to create, modify, and execute SQL queries for data analysis, system validation, and technical troubleshooting.

Education requirements are listed below: Associates Degree or higher from an accredited college/university in Computer Science, Electrical Engineering, Telecommunications or related Technical field; or high school diploma and two years related military or electric utility technical experience. Work Experience requirement listed below: No experience necessary with degree or as stated above. Education - associate's degree or equivalent technical, utility or military experience. Experience - high school diploma and two years related military, technical, or utility experience.**  Other Must Haves: Demonstrates Entry Level understanding of operational practices of applicable equipment and software in assigned areas of knowledge. Strong skills in communication, issue resolution, organization, and facilitation are essential. Solid understanding of the business unit / operating company systems is preferred.Experience with SCADA systems preferred. Perform troubleshooting and problem resolution in assigned areas of knowledge with Senior Level guidance. Provide after-hours support for the EMS/SCADA systems as needed. Begin to gain an understanding of current technology utilized by AEP and understanding how it applies to SCADA with Senior Level guidance. Begin to gain an understanding of basic Protection and Control application and the affect it has on overall SCADA with Senior Level