Subscription Services Representative (Renewals) - France

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

As our first onsite Subscription Services Representative based in Paris, you will own the renewals engine for France, our strong revenue-generating region in EMEA.

• Own a large, strategic renewal territory representing one of the most significant revenue streams in EMEA

• Act as the central point of coordination for subscription and maintenance renewals

• Partner closely with Account Executives, Channel Partners, Finance, Deal Desk, Support, and Systems Engineering teams

• Drive customer retention, recurring revenue, and expansion opportunities

• Help establish and grow Everpure's local renewals presence in France

• Play a visible role in a fast-growing, high-impact organization where your work directly influences business results

Drive Regional Revenue Retention

• Own and manage the full renewal lifecycle for the France territory

• Drive on-time contract renewals and recurring revenue retention

• Maintain a healthy and predictable renewal pipeline

• Develop territory-level renewal strategies and execution plans

• Identify and mitigate renewal risks before they impact revenue

Maximize Customer Lifetime Value

• Identify upsell, expansion, and co-term opportunities during the renewal process

• Partner with Account Executives to position growth opportunities

• Leverage installed base data to uncover additional revenue potential

• Support initiatives that improve customer retention and long-term value

Orchestrate Cross-Functional Execution

• Coordinate renewal activities across Finance, Deal Desk, Support, Sales, and Customer Operations

• Navigate complex internal processes to ensure smooth deal execution

• Research historical transactions and contract details to support renewal strategies

• Resolve issues that could delay bookings or customer outcomes

Enable Partner Success

• Work closely with channel partners to progress renewal opportunities

• Influence renewal outcomes through Everpure's partner-led sales model

• Build trusted relationships with key stakeholders across the partner ecosystem

• Support proactive renewal planning and engagement activities

Maintain Forecast Accuracy

• Track and manage all renewal activity within Salesforce.com

• Maintain accurate pipeline, forecasting, and territory data

• Review installed base and renewal reports regularly

• Provide visibility into upcoming risks and opportunities

Deliver an Exceptional Customer Experience

• Ensure a seamless quote-to-cash experience

• Resolve contract-related issues quickly and effectively

• Maintain a high level of responsiveness and professionalism

• Deliver a positive experience for customers, partners, and internal stakeholders

WHAT YOU BRING

Renewals or Subscription Sales Experience

• Experience in renewals, subscription sales, maintenance contracts, customer retention, or recurring revenue environments

• Experience managing a territory, book of business, or revenue pipeline

• SDR or inside sales experience with meaningful renewals exposure will also be considered

• Proven ability to manage multiple opportunities