Senior Solution Engineer

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

As a Senior Solution Engineer (Expansion), you will be a strategic technical leader for Snowflake’s enterprise customers & Prospects in Malaysia, with a focus on Telecommunications (Telco) and Financial Services (FSI) sectors. You will partner closely with Account Executives to drive adoption, workload expansion, and multi‑line-of-business growth across your accounts. You will act as a trusted advisor to senior technical and business stakeholders, guiding them on how to use Snowflake as the core of their data, analytics, and AI strategy. This is a field-facing, customer-first role that combines deep technical skills, strong industry context (Telco/FSI), and the ability to design and communicate high‑impact architectures.

Drive Expansion in Existing Accounts Own the technical expansion strategy for a portfolio of Telco & FSI customers in Malaysia. Identify new workloads, use cases, and lines of business to land on Snowflake (e.g., risk & compliance, customer 360, network analytics, fraud, revenue assurance, real-time personalization). Map business objectives to Snowflake-powered solutions that increase consumption and platform stickiness. Spearhead Technical motion for Customer Acquisition Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Customer Discovery & Technical Leadership Lead technical discovery sessions with architects, data leaders, and domain stakeholders to uncover pain points, constraints, and opportunities. Craft and present target-state architectures, reference patterns, and roadmaps for data consolidation, analytics, data science & AI, and data sharing/monetization. Serve as the technical quarterback in the account team, orchestrating internal resources (specialists, PS, partners) to execute expansion strategies. Telco & FSI Industry Focus Bring domain perspective on FSI and Telco: typical data estates, regulatory & compliance concerns, and common analytics/AI use cases. Advise on how Snowflake addresses data residency, security, governance, and regulatory expectations in these industries. Develop and reuse industry-specific solution patterns, demos, and assets that resonate with FSI and Telco stakeholders. Solution Design, Demos & POCs Design and deliver compelling demos and technical narratives tailored to each customer’s architecture and use cases. Lead and execute POCs/Pilots that prove value and de‑risk platform decisions, including success criteria definition and joint execution plans. Translate complex technical capabilities into clear business value and ROI for senior non-technical audiences. Technical Governance & Best Practices Guide customers on best practices for data modeling, performance optimization, cost governance, security, and operations on Snowflake. Help customers standardize on Snowflake as their enterprise