Senior TS&D Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.     Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. Dow Thailand has an exciting opportunity for a Senior Technical Service & Development Specialist , located in Bangkok, Thailand. Under this position you will support customer needs by leading the development of new applications. You will provide technical knowledge on the use, handling, and management of Dow Building and Infrastructure products under Dow Consumer Solutions Business. Use understanding of the customer to define projects that deliver technical solutions to customers and markets. Dow Products: Building, Construction and Infrastructure | Dow Inc. Responsibilities / Duties: Help to develop Building and Infrastructure business (B&I) (applications such as weather seal, structural glazing etc.) under Dow consumer solutions (DCS) by technical support and application development Silicone sealant and other building and construction related products based on silicone and other chemistries. Identifying new opportunities for unmet customer needs or new applications and converting growth opportunities to commercial success by working together with cross functional team members such as commercial, marketing, manufacturing and R&D. Possess a thorough knowledge of assigned Dow products, available chemistries, performance properties and targeted applications, and uses the knowledge to drive technical discussions at customers on suitability of material to customer specific application. Advice customers such as material properties, how to apply material and troubleshooting. Work with R&D labs to generate data for existing materials or new product development and assess material properties for suitability on customer’s substrates. Understand Building and Infrastructure industry, standards and value chain, Oversee Dow’s project services including substrate testing, blueprint review, on site (job site and/or manufacturing facility), and deliver training and recommend products to customer & sealant bite/ joint calculations. Prepare warranty reports in COOL (construction online system), ultimately providing project warranties.  Deliver excellent customer experience for existing and prospective customers with a customer-centric mindset and ensure consistent experience across different touchpoints with Dow. Delivers presentations with clear results and proposals to influence internal and external audiences. Convince others about differentiated technical solutions. Understands how business value is created for Dow and the customer. Engage cross-functional stakeholders (commercial, technical) to drive innovation growth and provide insights on competitive technologies in market meetings and Presents at industry conferences on behalf of Dow.  Appropriately documents work in the form of internal reports/presentations, technology manuals, knowledge management resources, external reports, and ICD/patents when appropriate. Demonstrates safe work practices per need to support safety culture Qualifications: Preferred Bachelor's or Master's degree in Chemistry or Materials Engineering, Material Science. Advantageous who posses construction industry related degree (building sciences) or civil engineer / architect with construction Materials/chemical experience. Desired 5 years of relevant working experience with strong interpersonal skills and customer facing skills. Desired: