Application Manager, Global Labelling Systems
Teleflex
- Location
- Morrisville, NC
- Work model
- On-Site
- Level
- Mid
About this role
Expected Travel : Up to 10% Requisition ID : 14317 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com . Global Functions – The Corporate division is the central operating unit of the company; setting strategy and policy and providing business development, finance, human resources, information technology, investor relations and legal support to the businesses. The global Company headquarters is located just outside of Philadelphia in Wayne, PA. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives. Position Summary
The Global Labeling Systems Application Manager (Kallik/Veraciti Platform) supports the day‑to‑day operation, continuous improvement, and user enablement of the company’s global labeling solution built on the Kallik platform. This role ensures the labeling system is stable, compliant, and scalable across regions, and that labeling workflows and integrations enable timely, accurate, and traceable label content changes. The role operates within a GxP-regulated medical device manufacturing environment subject to EU MDR/IVDR, ISO 13485, and 21 CFR Part 11, spanning multiple manufacturing sites. The incumbent will be expected to maintain validated state through periods of system and infrastructure change. Working closely with Regulatory Affairs, Quality, Supply Chain, Manufacturing, Packaging Engineering, and IT, the application manager partners to resolve incidents, implement enhancements, maintain validated state documentation, and drive consistent global adoption. Principal Responsibilities
Production Support & Operations
Provide Tier 2 / Tier 3 functional support for the Kallik labeling platform, including incident triage, root cause analysis, and resolution coordination. Own and maintain support procedures including troubleshooting guides , and known error libraries. Coordinate issue escalation with vendors and internal technical teams, ensuring timely resolution aligned to SLAs. Manage the ongoing vendor relationship with Kallik/Veraciti including licence tracking, platform roadmap engagement, upgrade planning, and escalation governance. Evaluate new platform capabilities against business requirements and regulatory constraints before adoption.
Labeling Process & Configuration Support
Support global business processes for labeling including label creation, updates, approvals, versioning, and release. Configure and maintain system objects as applicable (e.g. label definitions, data mappings, user roles, routing/approval logic), following change control. Partner with Regulatory/Quality to ensure workflows and system controls support compliant approvals, audit trails, and traceability. Configure and maintain approval workflow routing logic, electronic signature controls, and audit trail mechanisms within Kallik/Veraciti, ensuring compliance with 21 CFR Part 11 and applicable regulatory requirements.
Compliance, Validation & Audit Readiness
Support labeling system activities in regulated environments (e.g., medical devices, pharma),