Generalist, Manufacturing Learning Business Partner (West Hershey)

Why Hershey: At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day. About The Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition,  Lead Today. Create Tomorrow,  we empower our people to drive impact now while shaping what comes next. Our  One Hershey  mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.   How will you fit in the big picture?

As the on-site learning business partner and instructional designer for the West Hershey Plant, you will create modern digital training assets that strengthen how manufacturing employees learn and how trainers deliver instruction. Working in a matrixed environment, you will connect plant priorities with the Lean Manufacturing COE and help advance learning and development capabilities across the site.   What will you do?

Partner with plant and corporate stakeholders to design, develop, and implement learning programs using the Training Within Industry (TWI) manufacturing training methodology .

Lead the West Hershey Skills implementation within the Augmentir Connected Worker platform.

Use change management and performance consulting practices to identify efficiencies and improve the employee experience.

Create engaging digital training content, including video, photography, eLearning, and work instructions, that helps learners learn and trainers train more effectively.

Serve as a member of the plant Learning and Development Pillar and support continued advancement in pillar maturity.

Work independently with professionalism and composure while adhering to the plant employee handbook and applicable regulatory requirements, company policies, plant procedures, and site rules.

Minimum Education & Requirements

Experience: 3+ years of relevant experience in instructional design, learning and development, performance consulting, change management, or a related field. Manufacturing and/or consumer packaged goods experience is preferred.

Education: Bachelor's degree in Instructional Design or a related field, or an equivalent combination of education and relevant experience. A master's degree in Instructional Design, Instructional Technology, Education, or a related field is preferred.

Knowledge, Skills & Abilities

Knowledge of instructional design, adult learning theory, performance consulting, and change management.

Ability to produce and edit video and photography and develop effective digital learning