Quality Technician II - 1st Shift

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? Hours: 5:00am-3:00pm Monday-Thursday Pay Rate: $22.60 per hour Job Summary: The Quality Technician is responsible for facilitating the parts quality process throughout the organization. In partnership with internal business units, this role ensures the precision and inspection of parts moving into the facility. This role supports Generac Quality Management Systems, drives data collection, reporting and analysis. Partners with leaders in the daily operation of an area with responsibility to improve quality systems, processes, and performance.

Quality Tech I Conducts process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards. Implements resolutions from basic to moderately complex problems. Exercises judgement within procedures and practices in selecting methods and techniques for arriving at solutions. Implements process improvements to continuously improve quality. Cross train in multiple departments or stations and flex to other similar departments based on business necessity. Assist with NPI/ECN changes and other duties as assigned by Quality Supervisor or Manager Suggest and implement improvements of existing equipment, designs, and/or processes to improve safety, quality, delivery, and productivity. Resolve problems with assistance from peers or supervisors depending on the level and complexity. Quality Tech II All Quality Tech I responsibilities Able to conduct standardized problem-solving process and aid/support implementing corrective actions to resolve design, supplier, or production quality issues. Supports facility in gage/tool calibration and Gage Repeatability and Reproducibility (GR&R) Trains others in quality tool usage to implement process improvements to continuously improve quality. Quality Tech III All Quality Tech I & II responsibilities Uses initiative and judgement to lead problem solving and implementing appropriate countermeasures. Carry out calibration duties, update KPI board for Quality, assist with training new Quality Techs Leading team/virtual meetings and exchange job related information Solve problems independently within designated authority level. Uses root cause problem solving (5 WHY, 8D, PDCA, etc.) Effectively training other employees to work instructions/standard work Requirements: Quality Technician I Education: High School diploma or equivalent Experience: 0–3 years in quality Problem Solving: Basic Leadership: Supports team communication and metrics Technical Knowledge: Basic drawing, wiring, schematic interpretation; intermediate PC skills Quality Technician II Education: Associate’s degree or equivalent Experience: 3+ years in quality Problem Solving: Moderate Leadership: Leads team communication on quality metrics and project countermeasures; ability to train others Technical Knowledge: Intermediate knowledge of PPAP, PFMEA, Quality Control Plans, mistake proofing, NMR, ECR, SPC, ISO processes; CMM programming knowledge Quality Technician III Education: Bachelor’s degree preferred Experience: 5+ years in quality or Certified Quality Technician preferred Problem Solving: Advanced, including cross-functional issues Leadership: Leads multiple teams or departments; mentors and trains others Technical Knowledge: Advanced knowledge of all QC tools, ISO systems, and process improvement methodologies; design audits and complex corrective actions Additional Skills (All Levels) Maintain professional rapport with peers and support groups Communicate issues and countermeasures to Supervisor Perform reading, writing, and math functions Commitment to continuous learning and quality