Site Reliability Engineer Lead (SRE) – Internal Kubernetes Container Platform (IKCP)

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Summary: The IKCP Site Reliability Engineer Lead is responsible for ensuring the reliability, scalability, performance, security, and operational excellence of the enterprise Internal Kubernetes Container Platform (IKCP). This role serves as a technical lead within the platform organization, driving automation, observability, incident management, capacity planning, platform resilience, and continuous improvement across OpenShift, Kubernetes, Rancher, VKS and emerging container platform services. The role partners closely with Engineering, Architecture, Product Management, Security, Infrastructure, and Central Operations teams to deliver a highly available platform-as-a-product experience for application teams. Responsibilities are aligned with IKCP's focus on SLOs, error budgets, observability, runbooks, L3 operations, upgrade orchestration, and platform governance.

Reliability & Operations Own platform reliability objectives, including service availability, resiliency, recoverability, and operational health. Lead critical incident response, root cause analysis, and problem management activities. Serve as a senior escalation point for L3 platform support and on-call operations. Develop and maintain operational runbooks, recovery procedures, and standard operating practices. Drive production readiness reviews for new platform capabilities and services. Ensure platforms meet enterprise resiliency and availability objectives. Conduct resilience exercises and continuous improvement activities following recovery testing. Kubernetes & OpenShift Platform Engineering Execute platform upgrades, patching strategies, cluster modernization, and release orchestration. Improve platform scalability, performance, and resource utilization across production and non-production environments. Support platform modernization initiatives including OpenShift virtualization, VKS, and cloud-native technologies Collaborate with Product, Architecture, Engineering, and Operations teams to improve developer experience and platform adoption.  Observability & Automation Design and implement enterprise observability solutions leveraging monitoring, logging, tracing, and alerting platforms. Automate operational processes using Infrastructure-as-Code, GitOps, CI/CD, and scripting frameworks. Reduce operational toil through self-healing, intelligent automation, and proactive remediation capabilities. Drive operational efficiency through automation of