Non-Attorney Represented Bodily Injury Associate Manager

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

National General is seeking an experienced and results-driven Non-Attorney Represented Bodily Injury Associate Manager to lead a team of Bodily Injury Claims Adjusters handling non-attorney represented auto casualty claims. This role is responsible for driving operational excellence, coaching and developing team members, ensuring quality claim outcomes, and fostering a customer-focused culture while maintaining compliance with company standards and state regulations. The ideal candidate brings a strong background in bodily injury claims leadership, demonstrated success managing performance, and the ability to balance customer experience, claim quality, and financial stewardship. Also, a leader that thrives in a fast-paced claims environment and enjoys developing talent while delivering outstanding business results. You can effectively navigate complex claim scenarios, build strong partnerships, and inspire your team to achieve performance excellence. The required schedule for this role is Monday-Friday, 8:00 AM-5:00 PM PST Key Responsibilities • Frequently participates in special projects as a subject matter expert • Manages and oversees performance of vendors • Oversees response to highly complex arbitrations contentions • Oversees the negotiation of highly complex claim settlements • Oversees the resolution of highly complex customer conflicts or issues • Analyzes unit reports and supports the achievement of business unit objectives • Defines, analyzes, and tracks department, section, and/or unit measures • Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews Supervisory Responsibilities • This job has supervisory duties.

Claims Processing, Conflict Management, Employee Supervision, Negotiation   Compensation Base compensation offered for this role is:

Lead I: $68,500.00 -- $104,100.00 Team Lead II: $70,100.00 -- $110,400.00 Associate Manager: $80,000.00 -- $124,600.00 Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.     Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “ here