Analyst, Process Improvement, Gas

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).  Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Assist with process improvement and incident investigation activities in connection with the Gas Business Unit. This position works with project team members, subject matter experts, and other Eversource departments to develop and implement plans associated with Process Improvement Programs. This position will support both Connecticut and Massachusetts as needed. Essential Functions:  Works with Program Administrators involved in Gas Process Improvement efforts Interacts regularly with Company subject matter experts, e.g., PSMS (Pipeline Safety Management System), QA (quality assurance), QC (quality control), Safety, Operations, Training, Engineering and/or others as needed, to continually identify process improvements to assist the Gas Business in moving toward a zero-incident culture. Develops knowledge of industry best practices, trends, industry-related regulatory and legislative changes impacting the gas business. Participates on committees or meetings focused on compliance, both internally and externally, such as for the Northeast Gas Association and the American Gas Association specific to Process Safety. Communicates in writing and verbally in a clear, effective and timely manner. Process Improvement: Provides input into the development of, and monitors process improvement metrics. Assists with process improvement reviews, Process Hazard Analysis (core risk-based tasks and complex projects), Safety Engagement Team (SET) participation. Completes analysis, automation and AI development on process improvement initiatives. Participates in human performance initiatives with in the Gas Business; reviews to prevent incidents. Performs, leads and coordinates incident investigations and root cause analysis.  Develops agents and apps using Power App and Power Automate to support departments. Monitors hazard ID program and Near Miss Program ensures follow-up and reporting. Monitors lessons learned program, communication and tracking of internal and industry incidents. Provides Process Safety Management (PSM) support to Gas Operations; develops and conducts training on PSM processes. Engages field personnel through interactive meetings and content to support department needs. Supports Process improvement metric generation, including interpretation of data, and seeks to identify problems and opportunities for improving process safety performance; Qualifications: Technical Knowledge/Skill:   Ability to provide insight and perform detail-based analysis.  Good written and verbal communication skills.  Ability to communicate and interact effectively with employees, contractors, customers, municipal officials, business organizations, environmental groups, and community-based organizations.  Understanding of Federal and state (CT and MA) compliance requirements.

Bachelor’s Degree required, preferably in Process Safety, Engineering, Business Management or Administration, Accounting/Finance, related discipline or equivalent experience. Experience :                           Minimum of three (3) years utility or related industry experience. Process Improvement Project Management, AI & Analytics, Natural Gas Engineering and/or Compliance and Risk Management experience preferred.  Licenses & Certifications:    Valid Motor Vehicle License is required.

This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. Work is performed primarily in an office environment which