Head of Commercial/Business Banking Sales, Lending & Credit Technology

M&T Bank is at a pivotal moment of growth and transformation, and we’re seeking a senior technology leader to help shape the future of our Commercial Technology organization. We offer the best of both worlds: the agility and entrepreneurial spirit of a mid-sized institution, combined with the scale, stability, and sophistication of a top-tier financial institution. With a strong capital foundation and an expanding national footprint, we are well positioned for continued innovation and growth. Reporting to the CIO of Commercial Technology, this role will lead the engineering strategy and execution for Commercial and Business Banking Sales, Lending, and Credit Technology including a team size of ~ 90 (mix of FTE and contractors. This executive will play a critical leadership role in delivering modern, scalable, and client-centric technology solutions that enable revenue growth, strengthen credit and lending capabilities, and enhance banker, customer, and operational experiences across key Commercial and Business Banking platforms. Relocation to Buffalo, NY is required, as this is a hybrid role.

Lead Domain Technology Strategy & Execution Define and execute the technology roadmap for Commercial and Business Banking Sales, Lending, and Credit platforms , ensuring alignment with enterprise architecture, business strategy, risk requirements, and client experience objectives. Drive delivery across a portfolio of high-impact initiatives, including: Commercial and Business Banking sales enablement platforms Lending origination, underwriting, and decisioning Credit platforms and workflow solutions supporting policy, adjudication, and portfolio management Banker-facing and client-facing digital capabilities supporting lending and relationship management Workflow, onboarding, servicing, and operational efficiency tools Data and integration capabilities that support growth, decision-making, and risk management within Commercial and Business Banking Engineering & Solution Leadership Lead multiple engineering teams responsible for building, integrating, modernizing, and supporting critical Commercial and Business Banking platforms. Develop scalable, secure, resilient, and high-performing technology solutions Establish engineering best practices across SDLC, DevOps, automation, and platform reliability Ensure strong architectural alignment across platforms, systems, and lines of business Provide strategic and hands-on technical direction to engineering leaders and teams Drive simplification, standardization, and modernization across the application portfolio Business & Cross-Line Collaboration Act as a trusted advisor and strategic technology partner to business stakeholders across: Commercial Banking Business Banking Sales, Lending and Credit organizations Risk and Operations partners Tech, Data & Cybersecurity Provide strategic input to help shape product roadmaps, prioritize investments, improve operating efficiency, and deliver differentiated customer and banker experiences. Drive Innovation & Modernization Champion transformation initiatives across Sales, Lending, and Credit ecosystems by: Replacing or upgrading legacy platforms with modern, cloud-enabled technologies Improving workflow automation, straight-through processing, and digital capabilities Introducing emerging technologies to enhance customer experience, colleague productivity, and operational efficiency Driving continuous improvement across platforms, processes, and delivery models Adopting AI-enabled delivery practices in line with bank policy, governance, and standards Operational Excellence & Delivery Ensure strong execution across all technology initiatives within the domain and across the enterprise migration portfolio. Oversee delivery timelines, budgets, priorities, and resource allocation Maintain high standards of system performance, reliability, scalability, and supportability Track and report on key performance indicators,