Senior Associate, Revenue Operations

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.   Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

We are looking for a detail-oriented and commercially minded Sales Operations Associate / Analyst to support our sales organisation across Singapore and Malaysia. In this role, you will help ensure that sales and channel teams have accurate data, effective processes, and actionable insights to improve execution and revenue performance. This is an ideal opportunity for an early-career professional who enjoys working with data, solving operational problems, collaborating with cross-functional stakeholders, and learning how a high-growth commercial organisation operates.

Ensure high standards of data integrity and completeness across all CRM records. Deliver key sales performance tracking and routine updates to commercial teams. Manage the full lifecycle of channel operations—spanning onboarding, profiling, contracting, and commission calculations—by verifying deal data, partner eligibility, payout statements, and relevant commission logic. Develop and refine commercial operational frameworks, including policies, SOPs, playbooks, and channel workflows. Troubleshoot data and process discrepancies, determine root causes, and drive actionable, effective solutions.

Educational Background: Bachelor's degree or higher in Finance, Data Analytics, Business, Economics, Information Systems, or a related area (relevant internship experience is welcomed for entry-level candidates). Analytical Capability: Skilled in data analytics tools to gather, evaluate, and present data, turning information into strategic insights for decision-making. Operational Precision: High attention to detail paired with a methodical style for managing data integrity and operational workflows. Execution & Ownership: Proactive problem solver who takes complete responsibility from identifying operational issues through to full resolution. Adaptability: Proven capability to handle multiple competing priorities and consistently hit milestones within a fast-moving setting. Communication Skills: Full professional proficiency in spoken and written English & Chinese.

Experience working with Salesforce or another CRM platform. Familiarity with sales-funnel metrics, pipeline management, forecasting, revenue