Director, Thought Leadership & Content Marketing

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.      Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.      As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

The AI industry is at a turning   point,   and   Uniphore   is leading it. As enterprises move beyond pilots to real,   governed   AI at scale, we need a voice that captures this moment.   We're   looking for a   Director   to own thought leadership and content marketing that positions   Uniphore   as the category-leading Business AI Company, right as this inflection point unfolds.   This role sits at the center of how   Uniphore   tells   our   story - translating a complex, full-stack platform spanning data, knowledge,   context, SLM   models   and agents into content that resonates with both technical buyers and   CXO   decision-makers.   You'll   shape the   company and market conversation   narrative s   around the structural barriers holding   En terprise AI back, and how   Uniphore's   AI platform   helps organizations move from AI experimentation to AI outcomes   and value . This is a strategic and hands-on role: you'll set the vision for thought leadership   and our POVs   across the company, build the editorial and content engine to execute it and ensure every piece of content - from a blog post to an executive byline - reinforces a consistent, category-defining point of view.

Create and own   our   thought leadership strategy and integrated marketing communications   initiatives   that ha ve   a direct influence on pipeline per quarter and achieve leadership share of voice against key competitors .   Develop unique, ownable research, including a digital benchmark assessment tool that makes us   stand out   in the market.   Lead executive audience   content strategy   by creating relevancy   and   engag e ment   with CEO, CIO,   CMO   and CCO audiences .   Play a pivotal role in shifting brand   perception   of   Uniphore   from a conversational AI point solution to a provider of   differentiated AI Platform and Category Leader , contributing to the   company   revenue growth .   Define our content strategy for how audiences   actually consume   information today across formats, channels for both human and AI-mediated discovery. Lead how the team maps our content strategy to engage different audiences (prospects, customers, partners, press, investors) and shape the strategy around their needs .   Build a high-functioning editorial operation, ensuring voice and tone consistency across channels, and elevating   Uniphore's   brand through high-quality, integrated content , owning the evolution of our brand voice and company writing style and guidelines.   Own the editorial calendar across all owned channels .   Manage blog strategy, ensuring editorial voice,   tone   and quality standards across all content.   Oversee organic social strategy to develop an engaging social presence that grows market awareness and category ownership for our products and trust in our brand.   Partner across marketing to align content with launches,   campaigns   and   revenue marketing   goals.   Build processes that streamline