Associate VP, CenterWell Primary Care Technology
Humana
- Location
- Louisville, KY
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 130 approvals (FY2023)
- Posted
- Sep 4, 2026
About this role
Become a part of our caring community The Associate VP, Technology Solution Implementation delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Associate VP, Technology Solution Implementation requires a in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide. The Associate VP, CenterWell Primary Care Technology leads engineering across a key segment of CenterWell Primary Care’s product offerings. The individual in this role is responsible for driving a team with full autonomy to deliver solutions supportive of the organizations “big rocks”. This individual influences system design to optimize support and ensures solutions meet the business objectives and requirements. The AVP, CenterWell Primary Care Technology’s team completes and coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. The individual in this role will have strong working knowledge of contemporary cloud and data tools, concepts, and patterns, while also being a savvy partner to our business product and strategy leaders and can co-lead technology-rich business objectives. The ideal candidate will have experience delivering both greenfield capabilities and SaaS enhancements, while also having a strong delivery and program management background. Finally, the individual in this role will bring to the organization a wealth of relevant healthcare technology experience.
Responsibilities
Include: 1. Transform Provider Productivity Through AI at Scale. Lead the design and deployment of AI-driven capabilities including ambient documentation, chart summarization, pre-visit planning, coding assistance, inbox automation, prescription workflows, and intelligent clinical decision support. Measure success through reductions in provider administrative time, improved clinician satisfaction, and increased patient-facing capacity. 2. Own the Technology Portfolio Supporting Practice Operations. Direct the technology roadmap for front-office, back-office, and clinic operations, including patient access, scheduling, referrals, care team workflows, intake processes, operational command centers, workflow automation, and practice performance tools. Balance operational reliability with delivery of new capabilities that improve clinic efficiency and patient experience across multi-state markets. 3. Drive Executive-Level Business Outcomes Through Data and Operational Intelligence. Partner with operational and clinical leaders to translate complex business challenges into technology solutions. Lead the development of operational data assets, automation capabilities, AI-enabled insights, and decision-support platforms that improve quality performance, risk adjustment, cost of care management, productivity, and growth objectives. 4. Lead Large-Scale Strategic Initiatives Across the Primary Care Enterprise. Serve as the technology executive responsible for major transformation programs including EMR optimization, AI adoption, workflow modernization, acquisitions and clinic integrations, operational resilience initiatives, and growth enablement programs. Regularly engage with senior executives to align investment priorities, manage risks, and ensure delivery of measurable business value. 5. Build the Future State of Intelligent Care Delivery Operations. Establish the long-term strategy for AI-enabled practice operations by identifying opportunities to automate manual work, orchestrate clinical and operational workflows, leverage agentic AI capabilities, and create reusable technology platforms that can be scaled across the Primary Care organization. Drive innovation while maintaining strong governance, operational excellence, and responsible AI practices. Use your skills to make an impact Required Qualifications: 12+ years of progressive technology leadership