Plant Quality Manager

Requisition Number: 76352   The company built on breakthroughs. ​   Join us.​                                                                                Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​     How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​     ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​      ​Come break through with us.     Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. Day to Day Responsibility

•    Develop and execute quality planning, quality control, and continuous improvement programs for optical communication products, including optical modules, AOC, DAC, PLC, WDM, connectors, patch cords, and related products. •    Lead the analysis, disposition, and follow-up of quality abnormalities during production, and drive timely problem resolution and closure. •    Oversee quality issue analysis for incoming materials, in-process products, and finished goods, and coordinate cross-functional teams to implement effective corrective and preventive actions. •    Participate in quality reviews during the New Product Introduction (NPI) phase and establish appropriate quality control plans. •    Lead customer complaint handling, return material authorization (RMA) analysis, and resolution of major quality issues to improve customer satisfaction. •    Apply quality tools and methodologies such as 8D, 5Why, Fishbone Diagram, SPC, FMEA, MSA, APQP, and other structured problem-solving techniques to drive improvement. •    Establish, maintain, and optimize inspection standards and quality documentation, including SOPs, SIPs, control plans, and related quality procedures. •    Support supplier quality management and incoming quality improvement to enhance the stability and consistency of raw material and traded-part quality. •    Participate in reliability testing and failure analysis activities to support product reliability improvement. •    Coordinate and support internal and external audits, including ISO9001, TL9000, ISO14001, ISO45001, and other relevant management system audits. •    Promote quality awareness and strengthen quality capability across the organization through training, communication, and process discipline. •    Perform other duties assigned by the immediate supervisor as required for the position. Education & Experience

•    Bachelor ‘s Degree required within Engineering or Quality fields preferred. •    Certified Quality Engineer (CQE) certification, or equivalent preferred. •    DMAIC green belt certification preferred. •    English proficiency, both oral and written. Required Skills. Competencies, or Certification

Required by Legal or EHS: •    Know quality