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Restaurant Manager - 360 Steakhouse (Harrah's)

Caesars Entertainment

Council Bluffs, IAFull TimeMid
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Location
Council Bluffs, IA
Employment
Full Time
Work model
On-Site
Level
Mid
Posted

About this role

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from four different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. We’re investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars’’ Team Member, you’ll be eligible to begin reaping the rewards of many of these benefits, in just 12 months – with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.

JOB SUMMARY

Manages overall front of house Vertigo and 360 Steakhouse operations for Harrah’s Council Bluffs creating a differentiated service experience and ensuring optimum performance of all. DIRECTLY SUPERVISES: Food Server Gourmet, Server Asst Gourmet, Bartender, Host, Restaurant Lead KEY JOB FUNCTIONS : · Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications and share responsibility of overall outlet budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions with the Room Chef. · Shared responsibility of overall outlet budgets, profit and loss statements, cost analysis, planning and promotions with Room Chef. · Establishes and implements sequence of service to ensure consistent high-quality service standards are maintained. · Monitors appearance of all foods and communicates deviations from standard to Room Chef. · Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Director of Food & Beverage. · Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. · Oversees all follow-up work to ensure non-recurrence of cashiering errors; works closely with Accounting and Audit to ensure compliance with established procedures. · Provides the highest level of customer service, managing and resolving in person and phone customer service issues, in an efficient and courteous manner. · Responsible for scheduling (planning, assigning and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours. · Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. · Management accountability for all team members for day to day and long-term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. · Ensures regulatory, internal controls and policy and procedure compliance. · Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). · Presents oneself as a credit to the Company and encourages others to do the same. EDUCATION and/or

Listing verified . Applications go through the company's official careers site.

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