Financial Crime Risk Investigation Support Officer II (5447)

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Process alerts and/or fraud cases to derive regulatory and policy violations that contributed to fraud and/or AML and Sanctions/ABAC financial crime. Ensure necessary due diligence to support the accuracy of all transactions / activities CUSTOMER Prioritize and manage own workload to meet service level requirements for service and productivity Understand and apply operating policies and procedures Follow internal policies and industry regulations and operating practices in completing and recording transactions Escalate non-standard or high-risk activities as necessary Report / escalate risk issues or process gaps identified Identify and recommend opportunities to resolve business issues Review banking transactions to ensure they are within the bank and regulatory thresholds and guidelines Forward unusual transactions and supporting information for further review Perform a variety of research activities including addressing research discrepancies Identify opportunities to improve service delivery and support process improvement initiatives and opportunities to enhance productivity, effectiveness, and operational efficiency Ensure necessary due diligence to support the accuracy of all transactions / activities Be knowledgeable of and comply with Bank Code of Conduct SHAREHOLDER Prioritize own workload to meet SLA requirements for service and productivity Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate Be knowledgeable of practices and procedures within own area of responsibility and Bank code of conduct Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients Produce reporting or documentation at the functional or enterprise level May maintain appropriate project records, databases, and information; report to management and others on project status and updates Identify, recommend, and effectively execute standard practices applicable to the discipline Adhere to internal policies/procedures and applicable regulatory guidelines EMPLOYEE / TEAM Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand champion for your business area/function and the bank, both internally and/or externally BREADTH & DEPTH: Prioritize and manage own workload to meet SLA requirements for service and productivity Understand and apply operating policies and procedures Follow internal and industry regulations and operating practices in completing and recording transactions