Senior Property Manager

Job Title Senior Property Manager Job Description Summary The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client.

ESSENTIAL JOB DUTIES:   Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.  Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.  People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.  Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.  Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.  Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.  Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.  Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.  Manage and maintain all aspects of overall community budget and finances  Work with leasing staff to ensure that leasing/marketing goals are being met.  Maintain positive relations with all community vendors.  Coordinate special projects as requested by supervisor.  Perform any other related duties as required or assigned.  COMPETENCIES:   Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings  Must be detail oriented and able to focus with frequent interruptions  Experience in supervisory role and managing staff  Experience in writing and maintaining budgets  Maintains confidence and protects operations of business by keep information confidential  Must be detail oriented and able to focus with frequent interruptions  Proficient in Yardi property management software or other similar property management software  Oversee entire staff within assigned portfolio  IMPORTANT EDUCATION    Bachelor’s Degree required   IMPORTANT EXPERIENCE    10+ years of Property Management experience  5+ years of Management experience  ADDITIONAL ELIGIBILITY QUALIFICATIONS   CPM, RPA, or CSM designation or in process  Possess real estate license  Strong knowledge of finance and building operations  Ability to analyze, prioritize, and delegate  Ability to effectively manage a team of professionals, including both employees and vendors  Previous experience in analyzing and negotiating commercial lease and/or contract language  Advanced knowledge of Microsoft Office Suite  WORK ENVIRONMENT   This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous