Associate Director, Health IT Liaison Team Lead

Career Category Information Systems Job Description 21HOW MIGHT YOU DEFY IMAGINATION?   If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.     Medical Value and   Population Health   ( MVPH )   Associate Director   – Health IT   Team   Lead     Live   What you will do   L et’s do this. Let’s change the world. Medical Value and Population Health   (MVPH)   supports appropriate   product   coverage and patient access by engaging payers, pharmacy benefit managers, integrated delivery networks,   health systems,   and other healthcare decision makers across the U.S. healthcare system.   Within MVPH, the Health IT team operates as   an above-brand , customer-facing function that uses approved materials   to   help health systems identify, evaluate, and expand the capabilities of their   existing   EHR   tools to close gaps in patient care. This position offers a unique and   highly visible opportunity to lead that work and help shape Amgen’s evolving Health IT strategy.   The Associate Director – Health IT   Team   Lead plays a pivotal role in leading a team of Health IT Liaisons and executing Amgen’s Health IT strategy. This position ensures   that   the team operates in alignment with corporate objectives and contributes to improved patient outcomes.   This role is both strategic and operational, serving as a coach   and people leader   who manages and develops the Health IT Liaison team. The Associate Director will drive adoption of Amgen’s Health IT initiatives, oversee execution of account plans, and ensure compliance with all   applicable   standards.   The position requires   deep EHR   technical   expertise and   strong leadership   with   a focus on building team capabilities. The Associate Director will evaluate performance, provide feedback, recognize high achievement, and identify training needs in partnership with training teams.   The individual   will also lead the team through organizational and technological changes, ensuring adaptability and resilience in a dynamic environment.   The Associate Director will collaborate closely with Medical Value and Access, Medical Science Liaisons, and   other   cross-functional partners to integrate population health strategies and value-based initiatives. This includes supporting   healthcare   organizations focused on quality improvement, care management, and patient engagement to drive meaningful impact on health outcomes.

Lead, coach, and develop the Health IT Liaison team to ensure effective execution of account plans, adherence to compliance standards, and continuous improvement.   Evaluate performance, provide constructive feedback, recognize achievement, and identify training needs; partner with training teams to design and deliver programs.   Lead national training initiatives, including new hire onboarding and ongoing team learning programs   S upport the Health IT Liaison strategy, messaging, tools, & field teams’ training for EHR initiatives supporting CV and Bone therapeutic areas ,   with the expansion efforts   within the   Oncology, Inflammation, and Rare Disease   Work with third-party vendors to facilitate the internal legal, regulatory and medical review of marketing materials via the Materials Approval and Compliance (MAC)   S tandardize, deploy , and execute   the Health IT strategy   in collaboration with the Director .   Lead a ccount planning and management   efforts   for   priority   IDN   and   P ayer   accounts.   Manage the customer accounts prioritization