IT Technology Services Senior Specialist

Career Status: Professional Employment Type: Regular Full Time Career Level: T3-2 Additional Locations:      Original   Job Title: IT Technology Services Senior Specialist Location: Allen, TX Work Model: Hybrid Work Model.   Purpose and Objective: SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Allen, TX location to design and develop systems, applications, products and services to optimize/automate business processes, improve work efficiency.   Expectations and Tasks: Provide the expert support in operations. Facilitate the service lifecycle and product lifecycle. Deliver outcomes of assigned projects. Enhance complex systems/processes. Represent SAP to customers. Advocate for the end user by having a deep understanding of end user needs, behaviors & usage patterns. Promote the role of User Experience, thorough understanding of contemporary user-centered design methodologies & practices, and integrate those into current and future development efforts. Execute technical feasibility studies / solution reviews. Engage with business stakeholders and other technology teams to deliver solutions to business requirements. Perform complex data and system development along with technology integration through learned technology coding languages. Facilitate the system / service / product lifecycle, and ensure stable, secure, performant and high available operations for and between system and cloud services. Facilitate agile engagement with the business. Revise and update existing programs and provide required documentation.   Education and Occupational Experience: Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a master’s degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and four (4) years of experience in the job offered or related occupation.   Qualifications/Skills and Competencies Experience: Experience must include four (4) years involving each of the following:

Evaluating SAP architecture, identifying weaknesses, and improving opportunities; Advising customers on technical requirements, constraints, and supporting technical situations throughout lifecycle; Technical planning, implementation, configuration, and integration of SAP solutions; Agile methodologies including Scrum, Scaled Agile Framework (SAFe), and blended approaches; Managing and providing hands-on Architect level support of SAP related projects; Collaborating and coordinating with business and internal infrastructure teams to deliver stable, highly available business systems; S/4HANA architecture, conversion, migration path, methodology and tools; SAP S/4 HANA, BW on HANA, SDI, SDA, HA/DR setup, RTO and RPO, HSR, and BW MultiHost; and SAP cloud solutions and integration scenarios of SAP systems with SCP and BTP.

SAP Certified - SAP S/4HANA Conversion and SAP System Upgrade   Travel: N/A.   This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy .   Internal use only: reference code lhrs4262 SAP:SAIL EX:OUT We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.  ​ We win with inclusion