Solution Area Specialist

Join the Retail & Consumer Goods (RCG) Organization as a Senior Solution Area Specialist – AI , where you will help customers harness the power of Artificial Intelligence to transform business operations, accelerate innovation, and achieve strategic business outcomes. As a senior sales leader and trusted advisor, you will engage with executive stakeholders, business decision-makers, and technology leaders to identify opportunities, shape AI strategies, and drive adoption of Microsoft's AI and cloud solutions. In this role, you will leverage deep expertise in AI technologies, cloud platforms, and industry trends to identify business opportunities, uncover market gaps, and align Microsoft solutions with customer priorities. You will lead strategic conversations with high-value customers, helping them envision and implement AI-powered transformation initiatives that create measurable business impact. By utilizing market intelligence, predictive analytics, and customer insights, you will anticipate emerging needs and position Microsoft as a trusted partner in their AI journey. You will collaborate across sales, solution engineering, customer success, partner, and engineering teams to develop comprehensive AI transformation strategies that drive customer value and business growth. As a key leader within the account team, you will guide complex sales engagements, influence executive decision-making, and help customers navigate opportunities related to AI innovation, data modernization, security, and cloud adoption. Success in this role requires strong executive presence, strategic selling expertise, business acumen, and a passion for helping organizations unlock the full potential of AI. The ideal candidate has experience driving complex enterprise sales cycles, building trusted relationships with senior stakeholders, and translating business challenges into innovative AI-powered solutions. By combining industry knowledge, customer insights, and Microsoft's cutting-edge AI portfolio, you will play a critical role in accelerating AI adoption across the Retail & Consumer Goods industry while driving sustainable growth, innovation, and long-term customer success.

Customer Engagement Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale. Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market. Sales & Pipeline Management Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global