Commercial Associate

Description 
 1.  Department Store Key Account & Retailer Coordination •   Act as a key operational contact point for assigned Department Store retailers in close partnership with DS KAM Managers. •   Manage retailer requests, submission timelines, operating calendars, store-related execution requirements, and follow-up actions. •   Coordinate communication among department store retailers, Brand teams, SCM, Finance, Legal, stores, vendors, and other relevant stakeholders. •   Track retailer-specific deadlines, promotion schedules, store-related requests, and issue follow-ups. •   Drive retailer relationship activities and activation opportunities, leveraging relevant retailer initiatives to support account objectives. 2.  Promotion Planning & Execution Management •   Manage monthly Department Store promotion execution, including promotion schemes, target SKUs, product images, sales targets, pricing information, and required retailer submission materials. •   Collect and consolidate promotion inputs from Brand teams and ensure accurate and timely submission to department store retailers. •   Communicate confirmed promotion details to stores and relevant internal stakeholders using standardized templates and timelines. •   Track promotion execution readiness and follow up on key issues with Brand teams, retailers, stores, and internal stakeholders. •   Take an active role in Retailer Conference and Corporate Event planning and execution, including concept planning, internal alignment, preparation, on-site support, post-event follow-up, cost settlement, and result sharing.   3.  Sales Reporting & Business Support •   Prepare and update Department Store sales reports, including total sales and customer traffic data where applicable. •   Analyze relevant sales performance and account trends to support DS KAM Assistant Manager decision-making. •   Prepare meeting materials and business summaries for internal commercial meetings, retailer discussions, and account reviews. •   Support store visit preparation and follow-up by consolidating key account, store, and execution-related information. •   Highlight key risks, issues, or follow-up needs identified through sales reports, retailer communication, or store-level feedback.   4.  DS KAM Process, Documentation & Operational Excellence •   Handle DS KAM-related documentation directly linked to commercial execution, including retailer contracts, MD-related official communications, and store opening/closure-related documents. •   Coordinate retailer contract processes, including review requests, electronic signature follow-up, contract status tracking, and contract history management. •   Maintain trackers, templates, calendars, and process documents to improve visibility and consistency across DS KAM activities. •   Identify recurring operational issues and propose simplification or standardization opportunities. •   Improve ways of working by clarifying timelines, owners, required inputs, and follow-up routines across DS KAM, Brand teams, retailers, stores, and internal stakeholders.   5. Distributor Channel Operations •   Manage distributor order, including order receipt, status tracking, and communication with SCM and relevant stakeholders. •   Confirm saleable SKU status with Brand teams and provide necessary guidance to distributors or relevant stakeholders. •   Handle distributor-related operational follow-ups and issues, coordinating with relevant stakeholders to ensure timely resolution. Qualifications 
 Education •   University-level education   Experiences •   Minimum 3+ years of relevant experience in key account management, sales operation, commercial planning, retail operation, FMCG, beauty, retail, or related commercial function.   Functional Competencies •   Strong coordination and stakeholder management skills. •   Strong ownership,