Colour Services Manager Benelux

Are you passionate about colour technology, customer service, and leading technical teams? Do you enjoy combining people leadership with technical expertise and innovation? Then this opportunity as Colour Services Manager Benelux & Tinting Expert could be the perfect next step in your career. Job purpose Locally you will lead the Colour Services department Benelux in the consistent delivery of colour expertise, training, field support, and exceptional customer services in the effective investigation and resolution of all customer-tinting concerns for AC Benelux, Industry and PMC Global. Covering all internal and external customers, across all our brands and channels of business, including private label business. Being pro-active and drive training & service improvements together with sales and marketing. As Tinting expert, you will be pro-actively involved in EMEA colour, tinting and software projects. Working close with the CoE Lead Colour & Tinting EMEA. Supporting the defined EMEA scaled projects with your (or the team) technical expertise to ensure it will add value, differentiate our Tinting offer, fit for market and drives operational efficiency. What will you do? Manage Local (Benelux) Colour Services, structural and operational costs Lead the local (Benelux) Colour team to meet all organizational and departmental current and future expectations for productivity, quality and goal accomplishment. Consciously create a workplace and team culture that is consistent with PPG’s overall and that encourages the achievement of the mission, vison and values of the organization. Develop a yearly Colour Services activity plan in line with the defined local Benelux Business plan. Evaluate, agree and support the Global PMC tinting plan. Manage and support development (adjustments of) dispensers and dispenser related hard- & software in order to improve customer satisfaction, to reduce costs and to bring innovations in time to market for AC Benelux, Industry and PMC Global. Develop and implement a 3-year strategic plan and a yearly activity plan for the AC Benelux Colour Services. Together with your team, work closely with the CoE Lead Colour & Tinting EMEA to support the successful development, testing, validation, implementation, and continuous improvement of new and existing dispenser software, dispensing machines, color tools, processes to colleagues and customers to achieve maximum benefit/sales/growth in line with Marketing and Commercial strategies. Create a succession plan for the Benelux - Coach, mentor and develop staff - providing career development planning and opportunities Establish and manage relevant controls and measures to monitor the performance, physical and financial operation of the team and its activities and identify improvements and efficiencies. Regularly report these to the Benelux leadership team. Promote safe working and best practice and ensure that health and safety policies are adhered to and that the department and areas of operation are maintained as a safe clean working environment What do you bring? Bachelor's degree, Technical HBO degree, or equivalent academic qualification. Minimum 5 years of technical and/or business experience within a business-to-business and/or consumer environment. Knowledge of tinting solutions or related process technologies. Experience leading, coaching, and developing teams. Strong customer focus and commitment to service excellence. Strong analytical and problem-solving skills. Excellent communication and influencing skills. Strong leadership and stakeholder management capabilities. Strategic thinking and the ability to translate business objectives into actionable plans. Business fluency in Dutch and English (French is a plus). Willingness to travel throughout the Benelux region and internationally as required. What do we offer you? A challenging leadership position within an international market-leading organization. The opportunity to lead Colour Services