People Programs Manager
Algolia
- Location
- New York, New York
- Work model
- On-Site
- Level
- Mid
- Salary
- $100k/yr
- Posted
- 1h ago
About this role
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.
In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.
We’re looking for someone who combines the mindset of a consultant, the discipline of a strong program leader and operator, and a genuine passion for creating a great employee experience.
This role is for someone who is naturally curious about how things work—and how they could work better. You’ll look across employee feedback, processes, systems, and stakeholder experiences to identify friction, diagnose root causes, and design thoughtful, scalable solutions.
Initially, you’ll focus on three critical areas of the employee lifecycle: onboarding, employee listening, and engagement. You’ll partner closely with teams across People, Talent Acquisition, IT, Workplace, and the business to understand needs, bring structure to complex or ambiguous problems, and improve the experiences employees and managers have at Algolia.
You won’t just execute existing processes. You’ll help shape the strategy behind them, lead programs from discovery through implementation, and continuously ask: What problem are we trying to solve? What are employees actually experiencing? Where is friction showing up? What does the data tell us? And how can we create something that works better for both employees and the business?
Success in this role means creating employee experiences that feel thoughtful, human, and connected while building the structure, processes, and operating discipline needed to make those experiences scalable and sustainable.
What You'll Do
Employee Listening & Insights
• Own the execution and evolution of Algolia’s employee listening strategy, including engagement, pulse, onboarding, exit, and other lifecycle surveys.
• Turn employee feedback into meaningful insights by identifying trends, themes, risks, and opportunities.
• Combine quantitative data with qualitative feedback to understand what is happening and why.
• Develop clear narratives and recommendations that help leaders move from data to action.
• Partner with leaders and People Business Partners to understand what sits behind the data and determine where deeper discovery may be needed.
• Create reporting, communications, action-planning resources, and follow-up mechanisms that make employee feedback useful—not simply informational.
• Establish thoughtful processes that create a consistent and scalable approach to employee listening.
• Evaluate the effectiveness of listening programs and continuously improve how we collect, interpret, and act on feedback.
Onboarding Experience
• Own and continuously improve the end-to-end onboarding experience, from pre-boarding through the first 90 days.
• Assess the new hire journey across systems, communications, learning, manager touchpoints, community, and workplace experiences to identify friction and opportunities.
• Partner across Talent Acquisition, People Operations, IT, Workplace, Learning & Development, and business teams to create a coordinated experience.
• Use onboarding feedback, operational metrics, stakeholder input, and employee insights to prioritize improvements.
• Design experiences that help new hires build clarity, connection, confidence, and