MS Core and Cloud CS IMS Specialist

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   At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker?  Learn what makes YOU + Ericsson a powerful combination. Join us today.

Purpose  This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support than the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Please note that this role requires travel to Saudi Arabia for six – twelve months to support business needs.    Main accountabilities - you will:   •    Ensure 2nd Level Assurance Support Activities •    Ensure 2nd Level Incident Management •    Ensure preventive maintenance and performance management •    Assist with Problem Management •    Support in project activities •    On regular base covering the 7x24 Call-out responsibility.    Technical Skills             You are/you have: •    Minimum 5 years experience of operations in a Telecom NOC environment  •    Very good Core Network knowledge CS: MSC, MGW, HLR, HSS, STP, SBC •    Very good Core Network knowledge IMS: CSCF, SBC, AS, DNS, ENUM, VOLTE, VOWIFI, SRVCC •    Very good understanding of Mobile Networks 2G/3G/4G/5G •    Very good knowledge of SS7/SIGTRAN/SIP protocol stack and troubleshooting •    Knowledge of NFVI and Cloud Native                                                                                                                       •    Basic knowledge of IP Interworking                                                                                                                           •    Linux Scripting                                                                                                                                                                       •    Troubleshooting, using Protocol Analyzers •    Bachelor level, in engineering (IT, Telecom)  •    Excellent communication skills in English.             Nice to have: •    Knowledge of Managed Service telecom operations practice •    Ericsson knowledge.   Personal Skills - you have:   •    Ability to interact with customers/internal stakeholders and provide technical solutions •    Ability to work under pressure related to scale of business impact •    Ability to provide rapid root-cause analysis for various customer IP related issues •    Knowledge sharing and collaboration skills •    Presentation and Communication Skills. Perks: 
    We understand that your happiness and success go hand in hand. That's why we have a wide array of employee benefits and perks that not only cater to your needs but extend their warmth to your family. We are a workplace that embraces the value of work-life balance, where your personal life is revered and respected. Our innovative work environment is designed to be hybrid, family-friendly, and flexible, ensuring you have the freedom to thrive in both your professional and personal spheres.   Here are some of our benefits:   •  25 + vacation days and additional 2 days off per year for personal time •  Flexy time and hybrid ways of working, with additional support for home office from the company •  Medical subscription for you and your close family •  Life and accidents insurance coverage •  Flexible benefits monthly budget and 1000+ offers to choose from (gym, meal vouchers, travel, pension, retailers vouchers, personal development