Specialist - DTC

At adidas, every day is a chance to flip the script. An invitation to take everything  we know and re-invent it. Do it better. Never settling for good enough.   Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world.   It’s an obsession. We’ve been doing this for more than 75 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning.   And we’re never done. Come be a part of shaping the future together with us.     D2C/O2C TEAM   The D2C/O2C Operations team plays a critical role in optimizing working capital performance, ensuring accounting accuracy, and delivering operational excellence through effective Cash Application, Customer Ledger Management, Reconciliations, and stakeholder collaboration. The team partners with Global Markets, Finance, Customer Service, and Business stakeholders to drive process efficiency and enhance customer experience.   JOB TITLE Specialist D2C/O2C ADIDAS – Chennai, INDIA

PURPOSE Serve as a subject matter expert for Cash Application and Ledger Management processes by driving resolution of complex accounting issues, enhancing controls, and supporting transformation initiatives.   KEY ACCOUNTABILITIES

Manage complex cash application scenarios and customer accounts. Conduct detailed ledger analysis and reconciliation activities. Drive resolution of unapplied cash, short payments, deductions, and disputed transactions. Identify root causes of recurring accounting and operational issues. Ensure customer accounts remain compliant and accurately maintained. Support audits and control requirements. Collaborate with market teams and cross-functional stakeholders. Prepare operational reporting and performance insights. Support process optimization and automation initiatives. Provide guidance to junior team members.

KNOWLEDGE SKILLS AND ABILITIES

Strong knowledge of Cash Application and O2C processes. Good understanding of accounting principles and ledger handling. Excellent analytical and problem-solving skills. Strong SAP S/4HANA expertise. Advanced Excel and Presentation skills

Bachelor's Degree is mandatory. Minimum 4+ years of relevant experience in O2C, Cash Application, or Accounts Receivable. Proven experience managing complex reconciliations and account issues

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