Senior Associate, Card Payments Networks

As a Senior Associate, Card payment networks relationship manager in the Card Payment Networks team, you manage day-to-day network engagement and internal execution to keep priorities moving and risks contained in the United States market. You synthesize complex network information into clear narratives for senior leadership, coordinate cross-functional delivery, and own escalation intake and triage to ensure disciplined follow-through on commitments.

Manage ongoing relationships with major card payment networks, including meeting cadence, agenda planning, and follow-up on partner commitments Triage network-related issues and escalations by synthesizing facts, impacts, and recommended actions for internal stakeholders Coordinate cross-functional delivery to execute network-driven initiatives and obligations across product, technology, legal, compliance, risk, finance, and operations Monitor network announcements, rules, mandates, standards, product enhancements, card benefits, and operating changes; assess business impact and translate requirements into actionable internal plans Prepare clear written updates, executive-ready presentations, and structured trackers that highlight priorities, risks, decisions needed, timelines, and owners Support execution of agreements, including statements of work and amendments, in partnership with legal and business stakeholders Communicate evolving legal and regulatory developments that could affect network relationships, translating implications into practical actions for stakeholders Represent the organization in partner meetings and, as appropriate, select industry forums to advance priorities and maintain alignment Maintain structured governance for relationship health, including issue logs, milestone tracking, decision records, and escalation pathways Identify opportunities to improve operating processes, reporting quality, and stakeholder transparency across network engagement and delivery Required qualifications, capabilities and skills 5+ years of experience in payments, financial services, partnership management, product operations, or a related role with external counterparty engagement Demonstrated ability to synthesize complex, time-sensitive information into concise executive communications and escalation briefs Experience managing partner issues end-to-end, including triage, stakeholder alignment, and follow-through to closure Experience coordinating delivery across product, technology, legal, compliance, risk, finance, and operations teams Working knowledge of card payment network operating models, rules, and standards and their impact on payment products and operations Proficiency in Microsoft Word, PowerPoint, and Excel, including building executive-ready materials and maintaining structured trackers and analyses Ability to manage competing priorities in a high-accountability environment with attention to detail Ability to communicate effectively with senior internal stakeholders and external partners Preferred qualifications, capabilities and skills Experience in card payment networks, payment partnerships, or network relationship management within a large financial institution Experience supporting executive governance routines (e.g., senior-level readouts, decision logs, escalation forums) for partner-dependent initiatives Experience building stakeholder alignment in ambiguous situations and driving timely decisions Applicants must be authorized to work for any employer in the United States. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.