Program Manager, Integrated Planning, GEMS, NA Startup

Amazon is seeking a Program Manager to join the Startup Integrated Planning team within the Global Engineering, Materials, & Sustainability (GEMS) organization. This team owns the integrated planning function for North America's infrastructure project portfolio, connecting cross-functional workstreams into unified, reliable schedules that guide execution across large-scale new build and expansion/retrofit projects. This Program Manager will contribute to the strategic evolution of the integrated planning program, helping mature planning as a discipline. The role oversees a team of contracted project planners, setting the bar for quality and ensuring consistent delivery, while balancing program-level strategy, cross-functional influence, and scaling mechanisms. This is a rapidly scaling environment where processes exist but are still maturing. Success requires strategic thinking, comfort navigating ambiguity, and the judgment to refine and extend existing frameworks. A strong background in integrated scheduling is critical for providing effective program management at this scale. This role requires up to 50% travel in the US and Canada and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. Key job responsibilities Program Strategy & Contracted Planner Oversight • Shape and advance the workforce and vendor strategy for contracted planners, including capacity modeling, skill-mix optimization, and procurement negotiations that scale with portfolio growth. • Oversee contracted project planners: set expectations, provide training on planning standards, review deliverable quality, and support escalations. • Assign and rebalance planners across projects based on priority, complexity, and workload. • Track project budgets, manage invoicing, and provide funding inputs for planning resources. Planning Quality, Standards, & Governance • Refine and enforce quality standards for integrated project schedules, ensuring all plans connect discipline timelines, dependencies, and handovers into a single source of truth. • Contribute to the planning maturity model and roadmap, setting progressive quality targets that evolve as the program scales. • Design and implement governance mechanisms that validate schedule quality at scale, removing the need for manual review. • Ensure weekly planning status reports are accurate, complete, and distributed on time to stakeholders. • Track planning health via KPI dashboards measuring schedule integrity, milestone adherence, plan variance, and delivery date accuracy. Standardization & Continuous Improvement • Develop, maintain, and enforce Standard Operating Procedures for all planning activities. • Develop and improve planning tools, templates, and AI-driven automations to boost planner productivity and eliminate manual workflows. • Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building. • Capture lessons learned from completed projects and convert them into repeatable, scalable best practices. Risk Management & Reporting • Identify and mitigate program-level planning risks; own escalation paths and drive issues to resolution. • Ensure planners identify cross-functional dependencies and surface risks early, before they become execution problems. • Develop and refine risk and reporting frameworks that give leadership the signal needed to make portfolio-level decisions • Provide clear, data-driven status reporting to senior leadership on portfolio-wide planning performance. Program-Level Cross-Functional Partnership • Build and maintain program-level relationships with key partner functions (design, operations, construction, launch, IT, engineering) to drive planning adoption and standardization. • Serve as the planning liaison with partner