Senior Manager – Executive/Administrative Assistant

Company: Mercer Description: Marsh is seeking candidates for the following position: Senior Manager – Executive/Administrative Assistant (Grade E) Location:  Gurugram / Noida Work Model:  Hybrid – minimum three days per week in the office What can you expect? The incumbent in this role will provide high-level executive and administrative support while also managing key elements of office hospitality, leadership visits, visitor management, events, gifting, and vendor coordination. This role requires a proactive, highly organized professional who can balance day-to-day administrative support with seamless execution of employee and leadership experience initiatives. The ideal candidate will be a trusted partner to the leadership team and a go-to person for administrative, hospitality, and event-related support. We will count on you to: Coordinate and manage executive calendars, ensuring efficient scheduling of meetings, appointments, and travel arrangements. Prioritize and communicate schedule changes promptly. Prepare meeting agendas, documents, and follow up on action items. Manage leadership visits end to end, including hospitality, logistics, meeting arrangements, and visitor experience. Coordinate office events, team gatherings, leadership engagements, and internal celebrations. Support gifting activities for employees, visitors, leaders, and special occasions as required. Manage visitor experience, including welcome arrangements, access coordination, hospitality, and meeting room readiness. Make travel arrangements, including flight bookings, hotel accommodation, and transportation. Prepare detailed itineraries and ensure travel logistics are seamless. Maintain organized and up-to-date files, records, and documents. Assist in document preparation, formatting, and distribution. Oversee office supplies and equipment, ensuring a well-equipped and efficient work environment. Handle administrative tasks to support the smooth operation of the executive office. Build and maintain positive relationships with internal and external stakeholders. Serve as a liaison between the executive and other team members. Act as the go-to person for IT administrative management services. Support onboarding and coordination with new vendors, including documentation, coordination, and follow-up. Assist in vendor coordination for hospitality, events, gifting, and office support services. Manage multiple priorities efficiently, ensuring deadlines are met with accuracy and professionalism. Communicate effectively with executives, team members, vendors, and external contacts. Allocate time and resources effectively while maintaining strong attention to detail. What you need to have: Bachelor’s degree in business administration or a related field preferred. At least 10-15 years of experience as an executive assistant or in a similar role. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and other relevant software. High level of discretion and ability to handle confidential information. Detail-oriented and capable of working independently. Strong attention to detail in document handling, scheduling, and administrative coordination. Adaptability to changing priorities, unexpected requests, and evolving responsibilities. Strong interpersonal skills with the ability to build positive relationships and exercise diplomacy and tact. Willingness and ability to adapt to new technologies and tools that improve administrative efficiency. What makes you stand out? Positive attitude and ability to thrive in a fast-paced, ever-changing environment. Strong hospitality mindset and a high service orientation. Experience supporting events, leadership visits, visitor management, and gifting coordination. An aptitude for systems and technology. Ability to multitask, work under pressure, and meet tight deadlines. Ability to work independently as well as collaboratively in a