Senior Sales & Events Manager

The Courtyard by Marriott, Exeter Sandy Park , The Hotel opened in 2022 and is uniquely positioned next to the Exeter Chiefs Rugby Stadium with 250 bedrooms. Whether you are a rugby fan or not – this is destination for talent spotting The View ; A completely unique roof top restaurant & bar venue offering locally sourced fresh produce in Exeter. Distinctly visible from far distances and is synonymous with the service experience provided, it features elegant and spacious seating in a contemporary design. Kitchen & Bistro ; Located on our 3rd floor, this more relaxed dining option caterers for the business guests all day and offers simple dishes using the best local ingredients Devon has offer. As well as our 2 culinary offerings, we cater for meetings and events whilst hosting elite sports teams, along with bespoke celebrations. YOUR EFFORTS, OUR APPRECIATION Salrary From £30,000-£36,000

Meals - Complimentary Meals in our canteen. Private Medical - Look after your wellbeing Life Insurance – Protection for Loved Ones Bonus Scheme - based on performance and KPIs Learning and Growing - Access to the best digital and classroom based training resources and cross exposure opportunities Holiday - 23 days of holiday + public holidays (Increase over time) Uniform Provided - Dry cleaning included. Company Enhanced Pension Scheme – Save for your future. Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service Celebrate - Awards and Recognition Celebrations BenefitHub - Access to further discounts for shopping, cinema tickets, technology and more! Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International. Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. Manages the Sales Executives in the team and devloping their skills.

Preferred Skills & Knowledge

A Full understading of Opera S&C and PMS Minimum of 2 Years Expereince in Sales & Events (Preferably in Hotels) Bachelor Degree or NVQ Level 4

Understanding Market Opportunities & Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to incoming group/catering opportunities for the property that are outside parameters of the . • Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. • Focuses efforts on group/catering accounts with significant potential sales revenue. • Develops effective group/catering sales plans and actions. • Designs, develops and sells creative catered events. • Maximizes revenue by upselling packages and creative food and beverage. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for each property based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as